- Create campaigns, conduct market research and develop advertising strategies
- Build brand's image and awareness
- Developing ideas for creative marketing campaigns
We are looking for an experienced Operations Manager to oversee and streamline logistics operations using modern delivery platforms like Shiprocket, Delhivery, and others. The ideal candidate will be responsible for coordinating end-to-end order processing, optimizing shipping cost and timelines, and improving customer satisfaction through efficient delivery management. This role requires a data-driven mindset, hands-on expertise with shipping platforms, and strong coordination across teams. This role is ideal for someone who can multitask between fulfillment, shipping, and reporting, while resolving issues related to delays, failed deliveries, and NDRs.
Key Responsibilities:
Manage daily logistics operations including order processing, shipping, and last-mile delivery.
Coordinate with courier partners (e.g., Shiprocket, Delhivery, Xpressbees).
Monitor performance metrics like TAT, RTO rate, delivery success rate.
Resolve delivery disputes, escalations, and returns.
Collaborate with warehousing and customer support teams for seamless order flow.
Skills & Qualifications:
Proficient in logistics platforms like Shiprocket, Pickrr, etc.
Strong knowledge of supply chain & courier integrations.
Hands-on experience with Excel, MIS reporting, and order management systems.
Problem-solving and vendor management skills.
Other Details
- It is a Full Time Marketing job for candidates with 2 - 5 years of experience.
More about this Operation Manager job
What is the eligibility criteria to apply for this Operation Manager job?
Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Indore.
How many working days are there for this Operation Manager job?
Ans: This Operation Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Operation Manager job?
Ans: No, there is no fee applicable for applying this Operation Manager job and during the employment with the company, i.e., THE MOUNTAIN HERBS.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Operation Manager role?
Ans: There is an immediate opening of 1 Operation Manager at THE MOUNTAIN HERBS
Who can apply for this job?
Ans: Only Male candidates can apply for this Marketing job.
What are the timings of this Operation Manager job?
Ans: This Operation Manager job has 11:00 AM - 05:00 PM timing.
Candidates can call HR for more info.