We are looking for a proactive and tech-savvy Marketing Intern to assist our international clients. The ideal candidate should have a strong communication skills, and a willingness to work in rotational shifts. You will be responsible for supporting customers, finding potential leads online, and spreading awareness about our software product.
This Internship period will be for 3-6 months.
Key Responsibilities:
Customer Support: Handle queries from international clients via email, chat, and calls. Assist with product usage, troubleshooting, and technical guidance.
Client Research: Use platforms like Google and LinkedIn to identify potential customers and reach out to them.
Product Awareness: Educate potential and existing customers about our software’s features and benefits.
Documentation: Maintain logs of customer interactions and issues in CRM systems.
Feedback Collection: Gather and report customer feedback to help improve the product and user experience.
Cross-functional Coordination: Collaborate with technical and product teams to address customer concerns.
Requirements:
Pass Out candidates from BBA, MBA or B.Tech background
Strong verbal and written communication skills in English.
Willingness to work in rotational shifts (including morning & evening shifts for international clients).
Ability to search and engage potential customers through Google and other platforms.
Self-motivated, proactive, and customer-oriented.