Handle inbound calls and emails queries from poten al and exis ng members.
Provide accurate informa on about workspace plans, pricing, facili es, and availability.
Schedule and coordinate workspace tours and virtual mee ngs with the sales/community
team.
Maintain a courteous, helpful, and solu ons-driven approach in all communica ons.
Internal Coordina on
Coordinate with the legal and accounts team get the process along.
Follow up on agreement renewals by members and ensure mely renewals.
Coordinate with Legal and other govt departments as per requirements ge ng the renewals
done.
Administra ve Support
Update CRM and internal systems with member details, visit records, and call logs.
English & Hindi Communication should be Excellent