Ecommerce Operations Executive

Looking for E-Commerce Executive (Male/Female) Graduates with a minimum 2 years of experience in Jewellery industry for reputed Jewellery showroom in Chennai.

Experienced candidate who will be responsible for managing the section of products, performing analysis and generating actionable reporting and will suggest tactics to maximize traction, customer loyalty and growth.

Responsibilities of candidates include:

· Coordinate with other teams on the execution of brand, marketing and e-commerce activities.

• Enhancing the overall customer experience in terms of in-house store and virtual customers.

· Managing and updating the look and feel and performance of the company website and eCommerce.

· Manage, Monitor & maintain products Portfolio and functionality of website

· Efficiently upload and manage products in the backend system, ensuring accuracy and completeness.

· Regularly update product prices to reflect current market trends and business strategies.

· Timely update banners and promotional content on the platform to enhance user engagement.

· Execute effective WhatsApp marketing campaigns, including message creation and dissemination.

· Conduct data analysis and segment customers to send targeted messages, contributing to customer retention and acquisition.

· Establish and maintain partnerships with logistic partners to ensure smooth and timely delivery of goods.

· Proactively send out promotional messages on WhatsApp, aligning with marketing strategies and sales goals

· Develop and manage a WhatsApp bot to enhance customer interaction and streamline communication.

· Stay updated on industry trends and suggest innovative ideas to improve the overall e-commerce experience.

· Has strong command of English and ability to write engaging product descriptions, with excellent grammar and punctuation that include SEO rich keywords.

· Implement the customer loyalty programmes and e-commerce activities.

· Observe the sales, promotions, marketing and social media activities over digital platforms.

· Provide specialised knowledge and insights to the development of technology strategy.

· Track and report the business outcome of data-driven insights.

· Ensuring seamless end-to-end integration of the e-commerce business

Requirements:

1. Bachelor's degree in Business, Marketing, or related field.

2. Proven experience in e-commerce operations with a focus on product management and marketing.

3. Proficiency in using e-commerce platforms and content management systems.

4. Strong analytical skills for data analysis and customer segmentation.

5. Excellent communication skills, especially in crafting compelling WhatsApp marketing messages.

6. Ability to collaborate with cross-functional teams and external partners.

7. Detail-oriented with a proactive approach to problem-solving.

8. Familiarity with the latest e-commerce trends and technologies.

Interested candidates can email your resume to humanresources@konikajewellery.com or call us on 8754434443.

Konika Jewellery

HR Manager

• It is a Full Time Marketing job for candidates with 2 - 3 years of experience.

More about this Ecommerce Operations Executive job

1. What is the eligibility criteria to apply for this Ecommerce Operations Executive job?
   Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Ecommerce Operations Executive job?
   Ans: This Ecommerce Operations Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Ecommerce Operations Executive job?
   Ans: No, there is no fee applicable for applying this Ecommerce Operations Executive job and during the employment with the company, i.e., KONIKA JEWELLERY PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Ecommerce Operations Executive role?
   Ans: There is an immediate opening of 1 Ecommerce Operations Executive at KONIKA JEWELLERY PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Marketing job.
8. What are the timings of this Ecommerce Operations Executive job?
   Ans: This Ecommerce Operations Executive job has 09:00 AM - 06:00 PM timing.