Marketing Ecommerce Account Manager

🚀 Hiring: E-commerce Executive – Marketplaces, Quick Commerce & Delivery Operations

📍 Location: Hyderabad (On-site)
💼 Position: E-commerce Executive
💰 Salary: As per Industry Standards
⏳ Experience: 2–5 Years
📅 Joining: Immediate Joiners Preferred
👤 Reporting To: Brand Head

About Our Client

Our client offers an exceptional culinary journey across cultures. From India's first authentic Turkish restaurant to a vibrant Quick Service Restaurant (QSR), a multi-cuisine dining experience, and two renowned baklava establishments, the company is committed to delivering premium food experiences.

Founded in 2017 in Hyderabad, the company has established itself as one of India's leading luxury dessert brands, specializing in handcrafted authentic Middle Eastern sweets. Every product is crafted using premium Turkish and locally sourced dry fruits, pure cow ghee, and honey in FSSC 22000-certified manufacturing facilities located in Hyderabad and Mumbai.

Key Responsibilities

Amazon Marketplace Management

• Manage Amazon Seller Central/Vendor Central operations end-to-end.

• Handle product catalogue, listings, Buy Box optimization, and inventory planning.

• Create and optimize A+ Content and Brand Store.

• Manage Amazon Advertising (Sponsored Products, Sponsored Brands & Display Ads).

• Monitor ACoS, TACoS, sales performance, and ROI.

• Handle Brand Registry, counterfeit protection, and customer reviews.

Quick Commerce Platforms

• Manage listings and operations across Blinkit, Zepto, Swiggy Instamart, and BigBasket.

• Plan assortment and availability across dark stores.

• Coordinate platform promotions, advertising, and visibility campaigns.

• Monitor stock availability and optimize fill rates.

Fulfilment & Delivery Operations

• Manage daily order processing, dispatch planning, and courier coordination.

• Ensure premium packaging and product integrity for fragile and perishable products.

• Handle RTOs, NDRs, damage claims, and reimbursement processes.

• Coordinate with warehouse and production teams during festive demand.

Marketplace & D2C Support

• Support operations across Flipkart and other relevant marketplaces.

• Maintain catalogue hygiene and promotional campaigns on the D2C website.

• Ensure pricing consistency across all online channels.

Commercial & Business Ownership

• Monitor channel profitability, margins, logistics costs, and advertising spend.

• Plan and execute festive campaigns including Diwali, Rakhi, Eid, Christmas, and Wedding Season.

• Track KPIs including GMV, ROAS, conversion rate, category rankings, and delivery SLAs.

Candidate Requirements

Must Have

• 2–5 years of experience in E-commerce or Marketplace Management.

• Hands-on experience with Amazon Seller Central.

• Experience managing delivery operations, dispatches, courier partners, RTO & NDR handling.

• Experience managing advertising budgets and performance marketing metrics.

• Working knowledge of at least one Quick Commerce platform.

• Advanced Microsoft Excel skills (Pivot Tables, Lookups, Reporting & Analysis).

• Understanding of FSSAI labelling, shelf-life management, and perishable product logistics.

Preferred

• Experience in Premium Food & Beverage, Gourmet Foods, Chocolates, Luxury Gifting, or FMCG.

• Experience negotiating with marketplace and quick commerce category managers.

Why Join?

• Be part of one of India's fastest-growing luxury dessert brands.

• Work with premium products loved by customers across the country.

• Opportunity to own and scale multiple high-growth online sales channels.

• Collaborative, entrepreneurial, and fast-paced work environment.

📧 Apply Now

Send your updated resume to mridula.fernandes@zestrecruitmentservices.com

Subject Line: Application for E-commerce Executive

• It is a Full Time Marketing job for candidates with 2 - 5 years of experience.