Ecommerce Account Manager

📌 Key Responsibilities (KRAs):

• 📦 Listing & Managing Products on all Marketplaces (Amazon, Flipkart, Myntra, AJIO)

• 📊 Daily Order Processing, Dispatch Tracking, and Order Status Updating

• 🗂️ Regular Inventory Update and Coordination with Warehouse/Dispatch Team

• 📩 Responding to Marketplace Customer Queries, Emails, and Complaints

• 📑 Coordinating Return/Replacement Requests and Settlement Claims

• 📝 Uploading New Product Listings with Correct Titles, Descriptions, Keywords, and Images

• 🖼️ Basic Canva/Photoshop Image Editing for Product Listings

• 📆 Weekly Sales & Stock Reports Submission

• 📩 Coordinate Influencer Collaborations, Sending Product Barter Offers

• ✉️ Handle WhatsApp Business Marketing, Email Campaigns, and SMS Promotions

• 📅 Plan and Execute Monthly Content Calendar for Instagram & Facebook

• 📑 Record Daily Dispatch Summary and Send EOD Report

KPIs (Key Performance Indicators):

• Timely order dispatch rate: >98%

• Zero pending orders by end of day

• Zero inventory stock mismatch

• Zero unanswered customer queries within 2 hours during working hours

• Minimum 3-5 Instagram posts/reels/stories daily

• Ad ROAS: > 2.5 after initial testing

• Minimum 10 Influencer collabs/month

• Monthly follower growth: +2000 organic followers

• Zero dispatch delay for paid orders

• Zero stock-out situations

• 100% inventory tally between physical stock and system stock

• Dispatch accuracy rate: >99%

• It is a Full Time Marketing job for candidates with 1 - 5 years of experience.

More about this Ecommerce Account Manager job

1. What is the eligibility criteria to apply for this Ecommerce Account Manager job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Ecommerce Account Manager job?
   Ans: This Ecommerce Account Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Ecommerce Account Manager job?
   Ans: No, there is no fee applicable for applying this Ecommerce Account Manager job and during the employment with the company, i.e., MMT LIFESTYLE (INDIA) PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Ecommerce Account Manager role?
   Ans: There is an immediate opening of 2 Ecommerce Account Manager at MMT LIFESTYLE (INDIA) PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Marketing job.
8. What are the timings of this Ecommerce Account Manager job?
   Ans: This Ecommerce Account Manager job has 10:00 AM - 06:00 PM timing.