Ecommerce Account Manager

Job Summary:

Miracle Hub Client is looking for a detail-oriented and proactive E-commerce Executive to manage daily operations on Myntra and Nykaa marketplaces. The ideal candidate will be responsible for product listings, inventory coordination, order processing, returns/claims handling, and performance reporting. This role requires strong coordination, platform expertise, and operational accuracy.

Key Responsibilities:

Product Listing & Cataloguing:

• Upload and manage listings on Myntra and Nykaa portals

• Ensure accurate titles, descriptions, images, and product attributes

• Optimize listings for search and maintain catalog health

Inventory & Stock Management:

• Coordinate with warehouse to ensure stock accuracy and availability

• Sync inventory across platforms to avoid overselling or stockouts

• Oversee in-warding/out-warding processes

Order Management:

• Monitor daily orders, dispatches, and delivery tracking

• Coordinate with logistics teams for timely order fulfillment

Returns & Claims Handling:

• Process returns and claims, and raise disputes when required

• Analyze return trends and provide actionable insights

Reporting & Analysis:

• Maintain records of orders, returns, and stock using Excel/Google Sheets

• Share weekly/monthly sales and performance reports

• Monitor SLA breaches and platform penalties

Other Responsibilities:

• Support campaign and online sale planning

• Ensure platform compliance for all listings

• Perform quality checks on live listings and pricing

Key Requirements:

• 1–3 years of experience managing Myntra, Nykaa, or similar fashion marketplaces

• Graduate (preferred: B.Com, BBA, or related fields)

• Proficient in Excel and seller panel tools

• Excellent communication and multitasking skills

• Detail-oriented with strong analytical mindset

• It is a Full Time Marketing job for candidates with 3 - 5 years of experience.

More about this Ecommerce Account Manager job

1. What is the eligibility criteria to apply for this Ecommerce Account Manager job?
   Ans: The candidate should be All Education levels and above with 3 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹35000 per month that depends on your interview. It's a Full Time job in Surat.
3. How many working days are there for this Ecommerce Account Manager job?
   Ans: This Ecommerce Account Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Ecommerce Account Manager job?
   Ans: No, there is no fee applicable for applying this Ecommerce Account Manager job and during the employment with the company, i.e., MIRACLE HUB.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Ecommerce Account Manager role?
   Ans: There is an immediate opening of 5 Ecommerce Account Manager at MIRACLE HUB
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Marketing job.
8. What are the timings of this Ecommerce Account Manager job?
   Ans: This Ecommerce Account Manager job has 09:00 AM - 06:00 PM timing.