We are looking for a proactive and results-driven E-Commerce Executive to manage and grow our presence across leading online marketplaces, including Amazon India, Flipkart, Meesho, and Amazon USA.
The ideal candidate should have hands-on experience in marketplace operations, product listing, catalogue management, inventory coordination, promotions, advertising, order management, and marketplace analytics.
Key Responsibilities
1. Marketplace Management
Manage day-to-day operations of Amazon India, Flipkart, Meesho and Amazon USA.
Maintain seller accounts, storefronts, catalogues and product listings.
Monitor orders, cancellations, returns, refunds and customer issues.
Ensure products remain active, available and compliant with marketplace policies.
2. Product Listing & Catalogue Management
Create and optimize product titles, bullet points, descriptions, backend keywords and attributes.
Upload product images, A+ Content / enhanced brand content wherever applicable.
Conduct keyword research and optimize listings for marketplace search.
Identify and resolve listing errors, suppressed listings and catalogue issues.
Maintain accurate product information, pricing, GST and other marketplace attributes.
3. Sales & Growth
Monitor daily, weekly and monthly sales performance.
Identify opportunities to increase product visibility, conversion and sales.
Plan marketplace promotions, deals, coupons and offers.
Analyze competitors, pricing, reviews, ratings and product positioning.
Track product-wise performance and identify high-performing and underperforming SKUs.
4. Marketplace Advertising
Manage and monitor marketplace advertising campaigns, particularly Amazon Ads.
Work on Sponsored Products, Sponsored Brands and Sponsored Display campaigns where applicable.
Monitor ACOS, ROAS, CTR, CPC, impressions, conversions and advertising sales.
Optimize campaigns based on performance and marketplace data.
Coordinate budgets and promotional campaigns with the marketing team.
5. Inventory & Operations
Coordinate with the warehouse and production teams to maintain adequate marketplace inventory.
Monitor stock levels and identify potential stock-outs.
Manage FBA/FBM or equivalent marketplace fulfilment requirements.
Coordinate replenishment and stock transfers where required.
Track inventory ageing and slow-moving products.
6. Amazon USA Operations
Assist in managing Amazon USA marketplace operations.
Maintain US product listings, pricing, inventory and promotions.
Monitor account health and marketplace performance.
Coordinate with relevant teams for international fulfilment, documentation and compliance requirements.
Research competitors and marketplace trends in the US market.
7. Analytics & Reporting
Prepare daily/weekly/monthly marketplace performance reports.
Track GMV, units sold, revenue, returns, cancellations, advertising spend, ROAS/ACOS and profitability.
Analyze SKU-level performance and recommend corrective actions.
Maintain marketplace dashboards and reports in Excel/Google Sheets.
8. Marketplace Account Health
Monitor account health, policy notifications and performance metrics.
Resolve marketplace complaints, listing issues and policy violations.
Raise and follow up on cases with Amazon, Flipkart, Meesho and other marketplace support teams.
Ensure compliance with marketplace guidelines.
Required Skills
Hands-on experience with Amazon Seller Central.
Experience with Flipkart Seller Hub and Meesho Supplier Panel.
Knowledge of Amazon Ads / PPC.
Strong understanding of marketplace SEO and product listing optimization.
Good knowledge of Excel / Google Sheets.
Understanding of inventory, orders, returns and marketplace operations.
Strong analytical and problem-solving skills.
Ability to manage multiple marketplaces and multiple SKUs simultaneously.
Good communication and coordination skills.
Preferred Experience
Candidates with experience in FMCG, cosmetics, beauty & personal care, pet care, D2C or consumer products will be preferred.