Ecommerce Account Manager

Job Title: E-commerce Account Manager / Marketplace Executive

Location: Bangalore / Remote (India)

(Hybrid or Remote can be mentioned as per preference)

Company: Kasba Line – Handmade Home & Lifestyle Products

About Kasba Line

Kasba Line is a fast-growing handmade home décor and lifestyle brand, selling across Amazon, Flipkart, Meesho, and our own D2C website. We work closely with artisans and focus on quality, aesthetics, and customer experience.

Role Overview

We are looking for a detail-oriented E-commerce Account Manager to manage daily operations across marketplaces and our own website. The role involves catalog management, order processing, campaign execution, stock coordination, and issue resolution across platforms.

Key Responsibilities

Marketplace Account Management

Manage seller accounts on Amazon, Flipkart, Meesho, and Kasba Line website

Coordinate with platform account managers for:

Policy updates

Growth opportunities

Account health & escalations

Product Listing & Catalog Management

Create and manage new product listings (titles, descriptions, pricing, attributes)

Review and optimize existing/old listings for:

Content accuracy

SEO & visibility

Pricing and offers

Coordinate with the design team to obtain:

Product images

Lifestyle images

A+ / enhanced content (where applicable)

Order Processing & Issue Handling

Ensure smooth order processing across all platforms

Monitor shipments, returns, and cancellations

Raise and track support tickets for:

Order issues

Payment discrepancies

Listing suppression

Account-related problems

Campaign & Promotion Management

Plan and execute:

Platform campaigns

Sales events

Deals & discounts

Monitor campaign performance and optimize:

Budget

Pricing

Product selection

Inventory & Stock Coordination

Track stock levels across platforms

Coordinate with the Store Manager to:

Maintain optimal inventory

Avoid stockouts or overstocking

Align production & replenishment

Ensure accurate stock sync across channels

Reporting & Performance Tracking

Track key metrics:

Sales performance

Order volume

Listing health

Campaign results

Share regular updates and insights with the management team

Required Skills & Qualifications

1–3 years of experience managing Amazon / Flipkart / Meesho seller accounts

Hands-on experience with:

Product listings

Order management

Seller support systems

Basic understanding of:

Marketplace campaigns

Pricing & promotions

Inventory planning

Strong coordination and communication skills

Detail-oriented and process-driven

Comfortable working with designers, store teams, and external platform managers

Preferred (Good to Have)

Experience with D2C website operations (Shopify/WooCommerce)

Knowledge of SEO for marketplace listings

Experience in home décor / lifestyle category

What We Offer

Opportunity to work with a growing home décor brand

End-to-end ownership of marketplace operations

Learning exposure across D2C + marketplace ecosystems

Fast-paced startup environment with growth opportunities

• It is a Full Time Marketing job for candidates with 1 - 3 years of experience.