We are looking for a Customer Success Executive (Women) to strengthen client relationships, ensure timely delivery of uniforms, and enhance customer satisfaction.
· Build and maintain strong relationships with existing clients.
· Act as the primary point of contact for client communication regarding deliveries and issue resolution.
· Coordinate with Production and Operations teams to ensure timely fulfilment.
· Conduct regular client visits within Coimbatore.
· Identify opportunities to cross-sell and upsell offerings.
· Maintain accurate client interaction records.
· Excellent communication skills in English and Tamil.
· Strong relationship-building and servicing mindset.
· Organized, detail-oriented, and proactive.
· Willingness to travel (two-wheeler with valid license mandatory).
· Experience: 1–3 years in client relationship management, customer success, or account management (preferably B2B/service sector).