Job Title: Brand Promoter (Retail Sales)
Department: Sales & Marketing
Reporting To: Sales Manager / Store Manager / BDM
Job Purpose:
The Brand Promoter (Retail Sales) is responsible for representing the brand,
creating awareness among customers, promoting products, generating sales, providing
product demonstrations, and ensuring excellent customer experience at retail outlets,
exhibitions, events, and promotional activities.
Key Responsibilities
1. Customer Engagement & Brand Promotion
Act as the face of the Wow Nandi brand at retail counters, exhibitions, and
promotional events.
Approach customers, understand their requirements, and explain product benefits.
Create awareness about Wow Nandi’s Panchgavya-based, eco-friendly, and
sustainable products.
Build strong customer relationships and enhance brand visibility.
2. Product Knowledge & Demonstration
Maintain complete knowledge of Wow Nandi products, features, benefits, usage, and
pricing.
Demonstrate products effectively to customers.
Explain the unique value proposition of products compared with conventional
alternatives.
Handle customer queries related to products, usage, and benefits.
3. Sales Generation & Target Achievement
Achieve assigned daily, weekly, and monthly sales targets.
Convert customer enquiries into successful sales.
Upsell and cross-sell relevant products, combos, and gifting solutions.
Promote special offers, schemes, subscriptions, and seasonal campaigns.
4. Retail Store Management
Maintain attractive product displays and ensure proper merchandising.
Check product availability, stock levels, and product arrangement.
Coordinate with store teams for smooth sales operations.
Ensure the retail area remains clean, organized, and customer-friendly.
5. Customer Service & Relationship Management
Provide excellent pre-sales and post-sales support.
Collect customer feedback and share insights with the sales team.
Resolve basic customer concerns professionally.
Encourage repeat purchases and customer loyalty.
6. Lead Generation & Reporting
Collect customer details and generate potential leads.
Maintain daily sales reports and customer interaction records.
Share market feedback, competitor activities, and customer preferences.
Submit daily activity reports to the reporting manager.
7. Marketing Activities & Events
Participate in exhibitions, corporate events, fairs, and promotional campaigns.
Support product launches and brand awareness activities.
Distribute marketing materials and educate customers.
Represent Wow Nandi professionally at all events.
Required Skills & Competencies
✅ Excellent communication and customer handling skills
✅ Strong convincing and sales ability
✅ Good presentation skills
✅ Positive attitude and willingness to learn
✅ Ability to achieve sales targets
✅ Basic knowledge of retail sales processes
✅ Ability to work independently and as part of a team
Key Performance Indicators (KPIs)
Monthly sales achievement %
Number of customer interactions
Conversion rate
New customer acquisition
Repeat customer generation
Product knowledge score
Daily reporting compliance
Customer satisfaction level
Preferred Candidate Profile
Experience in retail sales, FMCG, lifestyle, wellness, or premium products preferred.
Freshers with excellent communication skills can also apply.
Passion for customer interaction and brand promotion.