Core responsibilities
Team management: Assign tasks, monitor performance, and provide constructive feedback and support to a team of employees.
Operations oversight: Ensure the smooth and efficient execution of daily operations, often by planning and scheduling work to meet deadlines and goals.
Performance and quality: Monitor and evaluate the work of the team to ensure it meets productivity, quality, and safety standards.
Communication: Act as a liaison between employees and upper management, communicating company policies, procedures, and goals.
Problem-solving: Address routine daily problems, resolve conflicts, and identify and implement process improvements.
Essential skills
Leadership and communication: The ability to motivate, guide, and effectively communicate with a team.
Organizational skills: The capacity to manage multiple tasks, schedules, and resources effectively.
Problem-solving: The ability to analyze issues, identify solutions, and take action to resolve them.
Technical/job-specific knowledge: A strong understanding of the specific industry and work being performed by the team.
Adaptability: The ability to remain calm under pressure and adapt to changing situations.