Service engineer

Role Overview

We are looking for an experienced and technically strong Service Engineer to manage crane service operations, maintenance, and customer relationships. The role combines hands-on technical work with business development responsibilities in the crane service domain.

Key Responsibilities

• Carry out inspection, troubleshooting, maintenance, and repair of Port Cranes, EOT Cranes, hoists, panels, VFDs, limit switches, brakes, and safety systems

• Execute preventive and breakdown maintenance at customer sites

• Prepare condition assessment reports for existing cranes and systems

• Identify electrical upgradation, refurbishment, and modernization requirements

• Support commissioning and testing of refurbished cranes

• Ensure compliance with safety standards and statutory regulations

• Conduct site surveys and provide technical inputs for quotations

• Identify and develop opportunities for Annual Maintenance Contracts (AMC) and service agreements

• Promote crane refurbishment, modernization, and retrofitting solutions

• Convert service visits into repeat business and long-term contracts

• Maintain strong relationships with plant heads, maintenance managers, and procurement teams

• Prepare detailed service reports, visit reports, and technical recommendations

• Maintain records of customer equipment, service history, and contracts

• Coordinate with internal teams including design, procurement, and service execution

• Support negotiations and contract finalization when required

Eligibility Criteria

• Graduate/Diploma in Mechanical Engineering.

• 3–7 years of experience in Port Cranes, EOT Crane servicing, maintenance, or refurbishment

• Strong knowledge of crane electrical systems, including PLCs

• Proven troubleshooting and diagnostic skills

Preferred Candidate Profile

• Experience in crane service/maintenance contracts within industrial or port environments

• Exposure to crane modernization, upgradation, and retrofitting projects

• Familiarity with industries such as ports, shipyards, steel plants, warehouses, aluminum smelters, and heavy engineering

• Basic understanding of commercials, costing, and contracts

• Ability to identify and convert service opportunities into business

• Strong communication and customer-handling skills

• Self-driven, result-oriented, and service-oriented mindset

• Willingness to travel extensively to customer sites

• Male candidates preferred

Work Schedule

• Monday to Saturday

Compensation & Benefits

• Competitive/Decent salary based on experience

• Food, Travel allowances and reimbursements

• Opportunity to work on large-scale industrial and port crane projects

Other Points:

·       Immediate joiners will be given preference.

·       Candidates from same industry background will be preferred.

• It is a Full Time Manufacturing job for candidates with 3 - 6+ years Experience.