ROLES AND RESPONSIBILITIES OF SERVICE ENGINEER
· The service engineer is to service the various machinery used in large industries.
· They are also known as field service engineers or even maintenance engineers.
· They analyse and service equipment machinery that is worn out.
· Servicing consists of fully dismantling the machine and looking for damage in all the parts.
· They also check the functioning of the machine and whether it is giving the desired output.
· They replenish any fluids in the machine that are running low.
· They also overhaul the machine and oil all the parts, as it reduces friction thus reducing wear in the machine.
· Technicians are adept at repair work but engineers are the ones who make modification in the machines.
· They also improve the overall performance and know about the machine in detail.
· They can also build further on the existing platform of the machine according to the requirement of the company.
· Service engineers have to review each machine after a specific period of time, so they can find fault and rectify it so as to avoid any major problems in the future.
· They have to be well versed with the user manual. They also need to have all the latest equipment that can be used to repair the machine.
· After they have worked upon a machine, they should make a detailed report on what changes have they made and when the next time is the machine has to be serviced.
· They have to order parts that need replacement in advance, so the work is not slowed down in the manufacturing unit.
· Plan, organize, carry out and report about new installation and commissioning
· Plan, organize, carry out and report about repairs, modifications, troubleshooting of existing field installations
Duties and Responsibility
· Service engineers have to repair and service all the machinery and equipment present in a company's manufacturing unit
· They have to plan the servicing work in advance so the output of the factory is not affected by the service work
· They have to work in teams and delegate work amongst them so the work can be conducted in a fast pace
· They have to make detailed reports on all the work that is done on each machine