Service engineer

Job Summary:

We are seeking an experienced and customer-focused Service Engineer to oversee the after-sales service operations in our machinery manufacturing company. The ideal candidate will be responsible for managing the service team, ensuring timely maintenance and repair services, driving customer satisfaction, and supporting the overall reliability and performance of our machinery products in the field.

Key Responsibilities:

• Oversee the day-to-day operations of the service department, including installation, maintenance, repairs, and customer support. Agricultural machinery .

• Lead, train, and manage a team of service engineers and technicians to ensure high performance and productivity.

• Develop and implement service procedures, quality standards, and customer support policies.

• Coordinate with production, sales, and technical teams to ensure seamless after-sales support.

• Monitor and analyze service metrics (e.g., response time, resolution rate, customer satisfaction).

• Manage service contracts, warranties, and customer complaints with prompt resolution.

• Ensure compliance with safety regulations, quality standards, and company policies.

• Maintain accurate service records and generate reports for management.

• Provide technical guidance and troubleshooting support to the team and customers.

• Identify opportunities to improve service efficiency, customer retention, and product reliability.

Benefits:

• Cell phone reimbursement

• Health insurance

• Paid sick time

• Paid time off

• Provident Fund

Schedule:

• Day shift

Work Location: In person

• It is a Full Time Manufacturing job for candidates with 1 - 5 years of experience.

More about this Service engineer job

1. What is the eligibility criteria to apply for this Service engineer job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹40000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Service engineer job?
   Ans: This Service engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Service engineer job?
   Ans: No, there is no fee applicable for applying this Service engineer job and during the employment with the company, i.e., AUTOCRACY MACHINERY PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Service engineer role?
   Ans: There is an immediate opening of 5 Service engineer at AUTOCRACY MACHINERY PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Manufacturing job.
8. What are the timings of this Service engineer job?
   Ans: This Service engineer job has Day Shift.