oordinate with the sales team to ensure smooth execution of daily sales activities.
Handle customer enquiries, provide product/service information, and follow up on requirements.
Prepare quotations, sales proposals, purchase orders, invoices, and other sales-related documents.
Maintain and regularly update customer and sales records in CRM/ERP systems.
Track sales orders from enquiry to delivery and coordinate with relevant departments.
Follow up with customers regarding quotations, orders, payments, and deliveries.
Prepare daily, weekly, and monthly sales reports and MIS.
Monitor sales targets, pending orders, enquiries, and follow-ups.
Coordinate with Production, Dispatch, Accounts, and other departments for timely order execution.
Maintain proper documentation and filing of sales records.
Assist the sales team in preparing presentations, proposals, and other client materials.
Handle customer complaints and coordinate internally to ensure timely resolution.
Maintain good relationships with existing customers and support the sales team in generating repeat business.
Support sales and marketing activities, meetings, exhibitions, and promotional campaigns when required.
Ensure timely follow-up on leads and opportunities to support achievement of sales targets.