Quality Auditor

Key Responsibilities:

1. Listen to recorded calls: Listen to the calls recorded by our agents to assess the quality of service provided.

2. Transcribe calls into English words: Transcribe the calls into English words, capturing the conversation between the agent and the customer.

3. Evaluate call quality: Evaluate the quality of service provided by the agent, including factors such as communication skills, problem-solving, and adherence to company policies.

4. Identify areas for improvement: Identify areas where agents require additional training or coaching to improve their performance.

5. Provide feedback and recommendations: Provide feedback and recommendations to the Quality Assurance team and agents on areas for improvement.

6. Maintain accuracy and attention to detail: Maintain high levels of accuracy and attention to detail while transcribing calls and evaluating call quality.

• It is a Full Time Manufacturing job for candidates with 0 - 2 years of experience.

More about this Quality Auditor job

1. What is the eligibility criteria to apply for this Quality Auditor job?
   Ans: The candidate should be 10th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Quality Auditor job?
   Ans: This Quality Auditor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Quality Auditor job?
   Ans: No, there is no fee applicable for applying this Quality Auditor job and during the employment with the company, i.e., Aquila Business Services.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Quality Auditor role?
   Ans: There is an immediate opening of 10 Quality Auditor at Aquila Business Services
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Manufacturing job.
8. What are the timings of this Quality Auditor job?
   Ans: This Quality Auditor job has Day Shift.