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Production Support Engineer (Java Spring Boot & AWS)

salary Not Disclosed
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job companyInfosys
job location Ghatkesar, Hyderabad
job experience8 - 6+ years Experience in Manufacturing
1 Opening
full_time Full Time

Job Highlights

qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift

Job Description

Production Support(java springboot+AWS) Skills Foundational->Maintenance and Production Support process->PLM Production Support process,Technology->Cloud Platform->Amazon Webservices DevOps,Technology->Java->Springboot Key Responsibilities: Production Stability & Incident Management - Own L2/L3 production support for Java Spring Boot services, ensuring high availability and rapid recovery. - Triage incidents, perform impact analysis, coordinate war rooms, and drive timely resolution within SLAs. - Conduct root cause analysis (RCA) and implement corrective and preventive actions to reduce recurring issues. Application & Platform Troubleshooting - Diagnose issues across application, API, and infrastructure layers using logs, traces, and metrics. - Debug Spring Boot applications, analyze thread dumps/heap behavior when needed, and address performance bottlenecks. - Collaborate with development teams to propose code fixes, configuration changes, and safe rollout plans. AWS Operations & Reliability - Support workloads running on AWS, ensuring secure access, stable deployments, and reliable integrations with AWS services. - Improve observability by tuning alerts/dashboards and defining actionable monitoring for critical customer journeys. Operational Excellence - Create and maintain runbooks, SOPs, knowledge articles, and incident postmortems. - Drive continuous improvement through problem management, automation opportunities, and release/change readiness checks. - Mentor junior support engineers and promote best practices in troubleshooting and incident handling. Minimum Qualifications: - Bachelor’s or Master’s degree in Computer Science/IT or related field (BTECH, BCA, MCA, MTECH). - 8–10 years of experience in Production Support / Application Support for enterprise applications. - Strong hands-on experience with Java and Spring Boot in production environments. - Working experience supporting applications on AWS, including troubleshooting cloud-based deployments and services. - Strong understanding of incident management, RCA, and operational processes with excellent communication skills.

Other Details

  • It is a Full Time Manufacturing job for candidates with 6+ years of experience.

More about this Production Support Engineer (Java Spring Boot & AWS) job

  1. What qualifications and experience are required for this Production Support Engineer (Java Spring Boot & AWS) position?
    Ans : Candidates should have All Education levels with 8-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : Salary details will be shared during the hiring process.
  3. What shift and timings does this job follow?
    Ans : This Production Support Engineer (Java Spring Boot & AWS) job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ghatkesar, Hyderabad.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Production Support Engineer (Java Spring Boot & AWS) job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Production Support Engineer (Java Spring Boot & AWS) job is located in Ghatkesar, Hyderabad.
  8. Why should you apply for this Production Support Engineer (Java Spring Boot & AWS) job?
    Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
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Contact Person

INFOSYS
Posted 6 days ago
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