Job Description – Service Engineer
Company: Greenera Engineering Pvt Ltd
Location: Ahmedabad (with PAN India site travel)
Department: Service & Operations
Experience: 1–3 Years (Freshers with strong technical skills can apply)
Employment Type: Full-Time
🔧 Role Overview
We are looking for a Service Engineer responsible for installation, commissioning, maintenance, and troubleshooting of waste management machinery such as Organic Waste Compost Machines (OWC), Shredders, Trommel Screens, and related systems.
The role requires strong mechanical and basic electrical knowledge, along with the ability to handle on-site service operations independently.
⚙️ Key Responsibilities
1. Installation & Commissioning
Install and commission machines at client sites across India
Ensure proper setup, alignment, and trial run of equipment
Provide initial training to operators on machine usage
2. Service & Maintenance
Perform preventive maintenance (AMC visits) as per schedule
Attend breakdown calls and resolve issues on-site
Diagnose mechanical and electrical faults efficiently
3. Troubleshooting
Identify root causes of:
Shredder jamming / blade issues
Compost machine heating / blower faults
Conveyor and motor-related problems
Ensure minimal downtime and quick resolution
4. Spare Parts & Coordination
Identify required spare parts and coordinate with dispatch team
Maintain records of parts used and service history
Support inventory planning for frequently used components
5. Documentation & Reporting
Prepare service reports after each site visit
Maintain AMC logs and maintenance checklists
Submit daily/weekly reports to Service Head
6. Client Handling
Interact with clients professionally during service visits
Explain machine operations and maintenance practices
Handle complaints and ensure customer satisfaction
🛠️ Required Skills
Technical Skills
Strong knowledge of:
Gearboxes, bearings, shafts, conveyors
Industrial motors, panels, and basic wiring
Ability to use tools like:
Multimeter
Hand tools (spanners, pullers, etc.)
Practical Skills
Hands-on experience in machinery installation and repair
Ability to work in industrial and municipal environments
Quick problem-solving and decision-making ability
Soft Skills
Good communication and client handling
Team coordination and reporting discipline
Willingness to travel and work on field assignments
🎓 Qualification
Diploma / ITI / BE in Mechanical / Electrical / Mechatronics
🚗 Additional Requirements
Willing to travel extensively (PAN India)
Basic computer knowledge (Excel, Word)
Driving license preferred
💰 Salary & Benefits
Salary: As per industry standards (based on experience)
Travel & accommodation provided for site visits
Growth opportunities in service and operations
🎯 Performance Indicators (KPI)
Machine uptime & breakdown resolution time
Customer satisfaction
AMC service completion rate
Response time for service calls
📩 How to Apply
Interested candidates can send their resume to:
info@greeneraengineering.com