1. Job Purpose
To manage and supervise the overall day-to-day factory operations, including production activities, manpower management, housekeeping, canteen operations, hygiene, discipline, and facility maintenance.
The Factory Supervisor will be responsible for ensuring smooth factory functioning, proper utilization of manpower and resources, cleanliness of the entire premises, quality of canteen services, and timely execution of operational activities.
2. Key Responsibilities (KRA & Duties)
A. Factory Operations & Production Supervision
Supervise daily factory operations and ensure smooth workflow.
Monitor daily production activities of cakes, pastries, sponge, cream, fillings, patties, and other bakery products.
Ensure production targets are achieved as per the daily production plan.
Allocate manpower to different production sections.
Monitor employee attendance, punctuality, discipline, and productivity.
Coordinate with Production, QC, Store, Packing, and Dispatch departments.
Ensure proper utilization of raw materials and minimize production wastage.
Monitor production delays, shortages, and operational issues.
Ensure employees follow company SOPs and safety guidelines.
Submit daily operational and production reports to management.
B. Housekeeping Management – Full Responsibility
The Factory Supervisor will have complete responsibility for factory housekeeping and cleanliness.
Supervise the entire housekeeping team and allocate daily cleaning duties.
Ensure cleanliness of:
Production areas and manufacturing sections.
Kitchen, filling, sponge, icing, and packing areas.
Store and raw material storage areas.
Finished goods storage areas.
Office rooms and cabins.
Canteen and dining areas.
Washrooms and changing rooms.
Factory floors, corridors, staircases, and entrance areas.
Factory surroundings and waste disposal areas.
Prepare and implement daily, weekly, and monthly cleaning schedules.
Ensure cleaning of machines, tables, trays, moulds, utensils, and equipment.
Monitor proper use of cleaning chemicals and materials.
Ensure waste segregation and timely disposal.
Monitor pest-control activities and coordinate with vendors.
Ensure housekeeping staff wear proper uniforms and safety equipment.
Conduct regular cleanliness inspections.
Maintain housekeeping attendance, cleaning checklists, and inspection records.
Immediately take corrective action whenever cleanliness standards are not maintained.
Full Accountability
The Factory Supervisor will be responsible for overall factory cleanliness and housekeeping standards.
C. Canteen Management – Full Responsibility
The Factory Supervisor will be fully responsible for the daily functioning and management of the factory canteen.
1. Food & Meal Management
Ensure timely preparation and serving of meals to employees.
Monitor daily breakfast, lunch, snacks, and dinner requirements, wherever applicable.
Ensure food quality, taste, freshness, and hygiene.
Ensure meals are served according to the approved menu.
Monitor food quantity and portion control.
Ensure proper food storage and prevent food wastage.
Ensure safe handling of raw food materials and cooked food.
2. Canteen Manpower Management
Supervise cooks, kitchen helpers, and canteen staff.
Monitor canteen staff attendance, punctuality, and discipline.
Allocate daily duties to canteen employees.
Ensure proper uniforms, gloves, caps, and personal hygiene.
Monitor performance and work discipline of canteen staff.
3. Canteen Inventory & Cost Control
Prepare daily meal requirements based on employee strength.
Coordinate with Store/Purchase for grocery and food material requirements.
Monitor daily consumption of rice, vegetables, oil, spices, and other materials.
Maintain stock and consumption registers.
Prevent unnecessary food wastage.
Control canteen expenses within the approved budget.
Verify food material requirements and report shortages in advance.
4. Canteen Hygiene & Maintenance
Ensure cleanliness of the kitchen, dining hall, utensils, cooking equipment, and storage areas.
Ensure proper cleaning before and after every meal.
Ensure safe drinking water availability.
Monitor refrigerator and food storage conditions.
Ensure proper garbage disposal and pest control.
Maintain daily canteen cleaning and hygiene checklists.
Ensure compliance with applicable food safety and FSSAI requirements.
5. Canteen Documentation & Reporting
Maintain daily meal requisition records.
Maintain employee-wise or department-wise meal consumption records, as applicable.
Maintain grocery consumption and stock registers.
Prepare monthly canteen expense reports.
Report food quality complaints and operational issues to management.
Full Accountability
The Factory Supervisor will be responsible for canteen operations, food quality, hygiene, manpower, stock consumption, and cost control.
D. Manpower & Employee Discipline
Ensure proper manpower deployment in all factory sections.
Coordinate with HR regarding manpower shortages and overtime.
Ensure employees follow factory rules and regulations.
Maintain discipline across production, housekeeping, and canteen teams.
Address routine employee grievances and escalate serious matters to HR.
Ensure proper shift handover and duty allocation.
E. Maintenance & Facility Management
Monitor the overall condition of factory infrastructure.
Ensure proper functioning of lights, fans, water supply, drainage, washrooms, and other facilities.
Coordinate with the Maintenance Department for repair and breakdown issues.
Monitor cleanliness and upkeep of factory equipment.
Ensure timely reporting of electrical, plumbing, and civil maintenance requirements.
Follow up on pending maintenance work.
F. Safety, Hygiene & Compliance
Ensure workplace safety and cleanliness.
Monitor the use of PPE, gloves, masks, hairnets, and safety equipment.
Ensure proper handling and storage of cleaning chemicals.
Prevent cross-contamination in production and canteen areas.
Ensure fire safety equipment and emergency exits remain accessible.
Coordinate with QC and management for food safety and hygiene inspections.
Ensure compliance with applicable factory, food safety, and workplace requirements.
G. Reporting & Documentation
The Factory Supervisor must maintain and submit:
Daily factory operations report.
Daily manpower attendance report.
Housekeeping daily inspection checklist.
Housekeeping staff duty allocation.
Canteen meal requisition and consumption report.
Canteen stock and expense report.
Cleaning material consumption report.
Maintenance complaint and follow-up register.
Production wastage and operational issue report.
Daily shift handover report.