Facility Manager - Technical and Soft Services

Facility Manager - Technical and Soft Services JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position: Facility Manager - Technical and Soft Services Location: Mumbai Employment Details: Work Schedule: 6 days/week, General shift (9 AM - 6 PM) Notice Period: Immediate to 1 month maximum Critical Requirements Education: Bachelor's degree in Electrical Engineering (B.E./B.Tech Electrical/Diploma) - Mandatory Experience: 7-9 years hands-on experience with strong background in both technical (electrical & MEP) and soft services facility management Key Responsibilities Technical Operations & Maintenance Electrical Systems: Manage HT transformers (4000 KVA), diesel generators (250-2000 KVA range), UPS systems, circuit breakers, and associated electrical infrastructure HVAC Management: Oversee chillers (air-cooled/water-cooled), cooling towers, AHUs, PAC units, VRF systems, CSU, and split AC units with focus on maintaining optimal conditions in labs, data centers, server rooms, and equipment spaces Building Systems: Maintain elevators, pumps, sewage treatment plant (50 KLD), plumbing infrastructure, and kitchen equipment Fire Safety: Manage complete fire fighting systems including jockey pumps, boosters, sprinklers, hydrants, diesel engines, and LSS components Soft Services Oversight Handle coordination and management of soft services in addition to technical responsibilities Planning & Coordination Coordinate vendor management and provide regular project updates. Track AMC and PPM schedules, plan OEM training programs, conduct risk assessments, and maintain OpsAide/CMO trackers. Execute annual facility shutdowns and implement pre-emptive maintenance programs to minimize critical equipment failures. Documentation & Reporting Generate comprehensive daily, weekly, monthly, and quarterly reports. Prepare MMR and QBR for client presentations. Maintain engineering and safety compliance documentation, checklists, logbooks, PPM schedules, stock reports, and meeting minutes. Inventory & Budget Management Prepare critical spares lists based on manufacturer recommendations, plan inventory for in-house maintenance teams, monitor facility budget, manage petty cash operations, and ensure vendor invoice compliance with established standards. Client & Team Leadership Work closely with senior facilities management to ensure seamless operations. Lead technical maintenance teams, conduct routine service audits, achieve KPIs and SLAs, identify operational improvement opportunities, and ensure high client satisfaction through proactive issue resolution. Safety & Risk Management Provide equipment lifecycle recommendations, participate in emergency evacuation procedures, handle crisis management and business continuity planning, maintain safety protocols, and ensure ongoing health and safety compliance. Required Competencies Technical Expertise: In-depth knowledge of electrical systems (HT/LT), transformers, DG sets, UPS; expertise in HVAC systems; understanding of fire fighting systems, sewage treatment, and plumbing; proficiency in preventive and corrective maintenance practices Leadership & Management: Strong team leadership abilities, client-centric approach with proven customer satisfaction track record, excellent communication and reporting skills Operational Skills: Problem-solving mindset for handling difficult situations, strong organizational and documentation capabilities, budget management and vendor coordination experience Preferred Qualifications: Knowledge of occupational safety standards, experience with facility management software and tracking tools, ability to implement continuous improvement initiatives Why Join JLL? At JLL, we're committed to shaping the future of real estate for a better world. This role offers the opportunity to manage critical infrastructure for a premier client (Mahindra), work with industry-leading professionals, and pursue professional growth in the dynamic facilities management field. Location: On-site –Mumbai, MH Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. 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