Leading and managing the QA team in the development, implementation, and execution of quality assurance processes and strategies.
Developing and enforcing quality standards and procedures, ensuring all team members follow them.
Monitoring and analysing key quality metrics to track product performance and identify areas for improvement.
Working closely with product development, engineering, and operations teams to ensure that quality standards are integrated into the product lifecycle.
Overseeing the planning and execution of audits, inspections, and tests to evaluate product quality.
Developing and maintaining quality documentation, including test plans, reports, and defect tracking records.
Establishing and maintaining a strong communication channel with other departments to ensure quality expectations are met throughout the production process.
Conducting root cause analysis of quality issues and implementing corrective actions to prevent recurrence.
Providing leadership, training, and development opportunities to QA staff to enhance team skills and performance.