Customer Support Engineer

Responsibilities

· Troubleshooting, Installation, Maintenance and Repair of Industrial automation systems

· Maintaining communications with customers to ensure resolution and proper follow-up

· Draft and submit Service reports

· Suggest technical feedback and improvements based on field observations

· Adhere to company Rules & Regulations strictly

· Carry out the Job as per Team Leader Instructions to meet Customer Satisfaction.

· Job profile demands extensive travelling & working on late hours and Sundays.

· Identify and participate in Sales opportunities for new AMC and Renewal.

Required Skills

. B. E EEE, Diploma in EEE are preferred

· Attention to detail

· Active listening and troubleshooting skills

· Outstanding communication skills with team and clients

· An analytical mind and strong problem-solving ability

· Letter /Email Writing Skill

· Knowledge of computer Hardware & software (Like Word, Excel, PPT, Operating System Installation, etc)

· Ability to work in overtime and weekends

· Learning Skill to understand our Software Solution & Automation Solutions

• It is a Full Time Manufacturing job for candidates with 1 - 2 years of experience.

More about this Customer Support Engineer job

1. What is the eligibility criteria to apply for this Customer Support Engineer job?
   Ans: The candidate should be Diploma and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Support Engineer job?
   Ans: This Customer Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Engineer job?
   Ans: No, there is no fee applicable for applying this Customer Support Engineer job and during the employment with the company, i.e., ACI AUTOMATION PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Engineer role?
   Ans: There is an immediate opening of 1 Customer Support Engineer at ACI AUTOMATION PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Manufacturing job.
8. What are the timings of this Customer Support Engineer job?
   Ans: This Customer Support Engineer job has Day Shift.