Client Service & MIS Executive

Job Description: Client Service & MIS Executive

About the company –

Saksham Signs is a leading company in the field of signage, showroom furniture, structural fabrication, and design support in India. With a team of professionals, it works with the objective of providing a one-stop solution for all the branding needs of its clients.

Saksham Signs was founded as a signage manufacturing firm in 1997 and was formally incorporated as a Private Limited Company in 2001.

With production facilities in Delhi NCR (Greater Noida West) and Bengaluru and with strategic partnerships in Mumbai and Kolkata, the company has the reach and strength to undertake and efficiently execute Pan-India projects.

About the role –

As a Client Service & MIS Executive at Saksham Signs, you will be responsible for managing customer relationships, handling order processing, coordinating with internal teams, and ensuring on-time delivery of products. This role requires strong communication, follow-up skills, and the ability to handle clients professionally while ensuring a smooth end-to-end customer experience.

Location – Greater Noida West, Uttar Pradesh.

Core responsibilities –

● Client Coordination – Act as the key point of contact for clients, ensuring their requirements are clearly understood, documented, Customers inquires, Product information request and communicated to the Project Manager for seamless execution.

● Order Management & Coordination - Manage order processing from enquiry to dispatch, Coordinate with production, design, purchase, logistics, and accounts teams for smooth order execution, Track order status and update clients on progress proactively,Ensure timely delivery of goods and manage any delivery-related issues.

● Turnaround Time (TAT) – One major criterion leading to client satisfaction is the execution of the project in a timely manner. The manager needs to monitor the turnaround time for all their projects and strive to improve it to meet the company's desired standards.

● Client Satisfaction – Address any concerns or issues raised by clients and work with the internal team, through the Project Manager, to provide quick resolutions.

● Business growth – The executive will have to drive business growth from designated clients in alignment with company-set targets.

● Reporting – The executive needs to maintain meticulous project documentation and provide timely reports as necessary.

Must have skills –

● Qualification - Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field.

● Experience Require - 3-5 Yrs into Same Profile as- Client Service & MIS Executive into Manufacturing Industry & handling both B2B and B2C customers.

● Excellent Communication Skills – The candidate should possess strong written and verbal communication skills to effectively communicate with our external clients.

● Technical Skills- Proficiency in MS Office , Advance Excel, Google Meet, Dashboard  and experience with ERP/CRM systems.

● Problem-Solving Ability – Ability to handle client issues swiftly and effectively in collaboration with the internal team.

● Client-Focused Approach – A professional demeanor that reflects well on Saksham Signs and fosters long-term client relationships.

If you are a dynamic individual with the skills mentioned above and are enthusiastic about contributing to a dynamic organization poised for both domestic and international expansion, we warmly invite you to join Saksham Signs!

• It is a Full Time Manufacturing job for candidates with 3 - 5 years of experience.

More about this Client Service & MIS Executive job

1. What is the eligibility criteria to apply for this Client Service & MIS Executive job?
   Ans: The candidate should be Graduate and above and above with 3 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹30000 - ₹45000 per month that depends on your interview. It's a Full Time job in Greater Noida.
3. How many working days are there for this Client Service & MIS Executive job?
   Ans: This Client Service & MIS Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Client Service & MIS Executive job?
   Ans: No, there is no fee applicable for applying this Client Service & MIS Executive job and during the employment with the company, i.e., Saksham Signs Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Client Service & MIS Executive role?
   Ans: There is an immediate opening of 4 Client Service & MIS Executive at Saksham Signs Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Manufacturing job.
8. What are the timings of this Client Service & MIS Executive job?
   Ans: This Client Service & MIS Executive job has Day Shift.