Assistant Manager 1. To attend the customer complaints regarding short/wrong supply, issues faced by customer during installation and performance of pumps at site. Provide Technical Guidance to customer & suggest repair techniques. 2. To analyse the complaints and provide solution to the customer with proper root cause analysis 3. Collect application & operation related data for understanding criticalities & possible problems. 4. To share the learnings at site with the concerned stakeholders like operations, quality and purchase team to avoid re-occurrence of the complaints. 5. Gather application & operation related data and various salvaging techniques, used by our customers. 6. Presenting the collected information on claims/ complaints to after sales for work solutions & implement solutions. 7. To prepare case studies for presentation during training. 8. Any other assignment as directed by the superiors from time to time. Experience Level Mid Level
Other Details
It is a Full Time Manufacturing job for candidates with 2 - 6+ years Experience.
More about this Assistant Manager - Customer Complaints and Technical Support job
What are the eligibility criteria for this Assistant Manager - Customer Complaints and Technical Support job?
Ans : Candidates should have All Education levels with 2-7 years of experience for this Assistant Manager - Customer Complaints and Technical Support job offered by Ksb Company in BIDC Gorwa Estate, Vadodara.
What salary is offered for this Assistant Manager - Customer Complaints and Technical Support job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Assistant Manager - Customer Complaints and Technical Support job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in BIDC Gorwa Estate, Vadodara.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Assistant Manager - Customer Complaints and Technical Support job is open for both male and female candidates.
Where is this job located?
Ans : This Assistant Manager - Customer Complaints and Technical Support job is located in BIDC Gorwa Estate, Vadodara.
Why should you apply for this Assistant Manager - Customer Complaints and Technical Support job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.