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Assistant Manager - Customer Complaints and Technical Support

salary Not Disclosed
company-logo
job companyKsb Company
job location BIDC Gorwa Estate, Vadodara
job experience2 - 6+ years Experience in Manufacturing
1 Opening
full_time Full Time

Job Highlights

qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift

Job Description

Assistant Manager 1. To attend the customer complaints regarding short/wrong supply, issues faced by customer during installation and performance of pumps at site. Provide Technical Guidance to customer & suggest repair techniques. 2. To analyse the complaints and provide solution to the customer with proper root cause analysis 3. Collect application & operation related data for understanding criticalities & possible problems. 4. To share the learnings at site with the concerned stakeholders like operations, quality and purchase team to avoid re-occurrence of the complaints. 5. Gather application & operation related data and various salvaging techniques, used by our customers. 6. Presenting the collected information on claims/ complaints to after sales for work solutions & implement solutions. 7. To prepare case studies for presentation during training. 8. Any other assignment as directed by the superiors from time to time. Experience Level Mid Level

Other Details

  • It is a Full Time Manufacturing job for candidates with 2 - 6+ years Experience.

More about this Assistant Manager - Customer Complaints and Technical Support job

  1. What are the eligibility criteria for this Assistant Manager - Customer Complaints and Technical Support job?
    Ans : Candidates should have All Education levels with 2-7 years of experience for this Assistant Manager - Customer Complaints and Technical Support job offered by Ksb Company in BIDC Gorwa Estate, Vadodara.
  2. What salary is offered for this Assistant Manager - Customer Complaints and Technical Support job?
    Ans : Salary details will be shared during the hiring process.
  3. What shift and timings does this job follow?
    Ans : This Assistant Manager - Customer Complaints and Technical Support job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in BIDC Gorwa Estate, Vadodara.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Assistant Manager - Customer Complaints and Technical Support job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Assistant Manager - Customer Complaints and Technical Support job is located in BIDC Gorwa Estate, Vadodara.
  8. Why should you apply for this Assistant Manager - Customer Complaints and Technical Support job?
    Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
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Contact Person

KSB COMPANY
Posted 3 days ago
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