Application Support Engineer

Engineer Application Support About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! 1 New Product Qualification – OEM/SSI OEM/ Channel Support AE Team for technical documentation required by customer Coordination WIth Plant For samples & Test Reports Coordinate with sales for samples & delivery Coordinate with AE team for sample evaluation / qualification NBO Plan monitoring / Updation 2 Support To Cold Chain Contractors Get inputs from Sales / Team / Customer for heat load calculations Calculate the heat load based on input received on application & share report Support AE Team for technical documentation required by customer Coordination WIth Plant For samples & Test Reports Coordinate with sales for samples & delivery Coordinate with AE team for sample evaluation / qualification undefined 3 Application Data Compile The Test Data Received From Customer As well As Karad Engineering Lab Develop Application Wise System Operating Data Analysis & Prepare inputs for product qualification Prepare Data for Updation of technical cross reference document Prepare Technical Data For Application Engg Documentation 4 Handling Customer Issues, Coordination between Plant / Quality & Customer to share inputs / Resolve Line / Field Issues Updation of customer issues in oracle service portal If needed arrange compressor for tear down & share findings Coordinate with plan / engineering / customer to plan action for resolution Coordinate with plant if any mfg related issues reported & arrange for CAPA Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs . We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! Our Commitment to Inclusion & Belonging At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.