Revenue Assurance Manager - Risk Consulting

EY GDS-Risk Consulting-Revenue Assurance-Manager At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY_ Consulting _ RISK Revenue Assurance – Manager_Telecom (TMT) Sector Practice: Consulting – Revenue Assurance & Risk At EY, we’re all in to shape your future with confidence. You’llhave the chance to build a career as unique as you are, with the scale, support, inclusivecultureand technology to do your best work.We’recounting on your unique voice and perspective to help us build a best-in-classRevenue Assurance Solutionfor leading telecom operators under Risk Consulting domain. Join us and help clientsbuild an industry leading RA risk framework, address key regulations, eliminateleakage, improve margin, and strengthen trust across their revenue lifecycle. The opportunity This is a client-facing leadership role in a rapidly building the practice. You primary role will be toown client engagements, deliver scope of work, drive delivery model and client SLAs, quality and overall team management. You will support build of RA strategy,operatingmodel and delivery excellence, bringing deeptelecom domainexpertiseacross mediation, rating, billing, interconnect/roaming, and partner settlements.You’llbuild collateral and defineKRIs, control frameworks, benchmarks, and dashboards, while partnering with larger risk consulting and data engineering teams to designofferings materially reduce revenue leakage.You’lldrive go to marketassets, participate in deals, build offerings and mentor a small team. Your key responsibilities Market, Leadership & Growth End to end responsibility of Engagement scope build and agreement with stakeholders, outcomes and delivery, engagement management (including milestones, client relationship and commercials), team management, and ensuring 100% achievement of SLAs and KPIs. Drive growth and identify mining opportunities Support RA solution vision,roadmapand value case (leakage hypotheses, priority areas, and quantified impact). Act as theRA subject matter expert—on telco RA regulations, leading practices, and market benchmarks. Support onshore/onsite teams to shape proposals, thought leadership and re-usable assets (KRIs library, control catalogues, playbooks). Build executive relationships; communicate complex RA issues simply and credibly to senior management. Quality delivery Own theend-to-end RA risk and controls designacross the revenue lifecycle: network usage → mediation → rating → billing → invoicing → collections → GL/revenue recognition. Define and validateKRIs/KPIs, materiality thresholds, tolerances, sampling logic, and exception handling workflows. Overseeusage-to-cash reconciliations(CDR/UDR vs. mediation vs. billing vs. GL),partner and roaming settlements(TAP, NRTRDE), prepaid/postpaid, discounts, bundles, and digital channels. Review data models,dashboardsand alerts to ensurerisk coverage, accuracy and explainability. Drive UAT,sign-offsand benefits tracking;establishcontinuous improvement loops with client teams. Operational excellence Stand up theRA operating model(processes, RACI, SLAs, governance), including issue triage, root causeanalysisand remediation tracking. Ensure auditability and compliance (e.g., documentation, control evidence, data lineage, change logs). Manage engagement budgets,risksand delivery timelines with proactive stakeholder communication. People leadership Coach and develop analysts/engineers; promotehigh standardson analysis, documentation,storytellingand client stewardship. Foster a culture of curiosity, integrity, and measurable impact. Skills and attributes for success Deep understanding oftelco BSS/OSSand revenue processes: mediation, rating, billing, invoicing, credit/collections, GL. Strong grounding inRA frameworks(e.g., TM Forum guidance), KRIs/KPIs, materiality, leakage taxonomies, and benchmarking. Hands-on experience reviewingCDR flows, partner/interconnect/roaming, provisioning-to-billing alignment, and discount/promotions leakage. Acumen indashboards/analytics(Power BI/Tableau),storytellingand executive-ready communication. Strong program management, issueprioritizationand risk management. To qualify for the role, you must have 10+ yearsof experience in TelecomRevenue Assurancewith recent, hands-on RA leadership (operator,vendoror Big 4/consulting). Demonstrated success designing and implementingRA control frameworksand KRIs at scale. Experience collaborating with data engineers onreconciliations, lineage, and monitoring. Proven stakeholder management withCFO/CRO/Billing/IT leadership. Excellent written and spoken English; ability to travel as needed. Ideally,you’llalso have Exposure to leadingRA tools(e.g.,WeDoRAID, Subex ROC,Araxxe, TEOCO) andbilling stacks(e.g., Amdocs, Ericsson,Netcracker). Knowledge of5G/IoT monetization, digital channels, convergent charging, and partner ecosystems/marketplaces. Familiarity withfinancial close/RevRec(IFRS/ASC)touchpoints and audit requirements. Experience in setting up anRA CoEand benefits realization/ROI tracking. What we look for A credible RA expert who blends domain depth with structured problem solving, clear communication, and an outcome-first mindset.You’reequally comfortable in the data trenches and the boardroom. What Working at EY Offers We offer a competitive compensation package where you will be rewarded based on your performance and recognized for the value you bring to our business. Plus, we offer: Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you : We will provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.