Key Responsibilities
Assist the Lead Technician: Work side-by-side with the technician to complete home and office internet setups.
Handle Wires and Cables: Help pull, route, and feed internet cables (like fiber optic or Ethernet cables) through walls, attics, or crawl spaces.
Load and Unload Equipment: Carry heavy ladders, toolboxes, modems, routers, and spools of cable to and from the service van.
Prepare Tools: Hand the correct tools and testing equipment to the technician when needed.
Clean the Work Area: Sweep up drywall dust, pick up cable clippings, and ensure the customer's property is left completely clean.
Follow Safety Rules: Wear required safety gear and help secure ladders to prevent accidents.