Ground Coordinator

An Airport Money Exchange agent (or Forex Teller) provides currency exchange services to travelers, focusing on high-volume transactions, customer service, and regulatory compliance. Key duties include buying/selling foreign currency, handling cash/credit card payments, verifying currency authenticity, and maintaining accurate records while adhering to strict security protocols.

Interchange FX

Interchange FX

+3

Key Responsibilities

Currency Exchange: Convert foreign currency to local currency and vice-versa, calculating rates, fees, and spread accurately.

Customer Service: Assist international travelers with currency needs and offer professional, efficient service in a fast-paced environment.

Cash Handling & Security: Operate cash drawers, perform daily balancing (reconciliation), and ensure strict compliance with anti-money laundering (AML) and "know your customer" (KYC) regulations.

Transaction Documentation: Process transactions using specialized software, verify IDs, and generate receipts.

Safety Compliance: Identify and report suspicious transactions to management.

Interchange FX

Interchange FX

+4

Key Qualifications & Skills

Experience: Previous experience in cash handling, banking, or retail foreign exchange is often preferred, though some roles offer training.

Accuracy: High level of precision in counting money and calculating exchange rates.

Communication: Excellent communication skills to interact with a diverse international clientele.

Integrity: Strong adherence to ethical standards and security procedures.

Flexibility: Availability to work shifts, including weekends and holidays, due to airport operating hours.

www.globalexchange.hk

www.globalexchange.hk

+4

Common Job Titles

Foreign Exchange Cashier

Exchange Teller

Forex Consultant/Executive

Customer Service Advisor - Currency Exchange

Work with us

We invest in people. Global Exchange is one of the leading foreign exchange companies worldwide. We serve at international airports and hotel resorts in 30 coun...

www.globalexchange.hk

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careers.aagaonline.com

• It is a Full Time Labour/Helper job for candidates with 0 - 6 months of experience.