Greet patients, handle inquiries, and manage appointments/calls
Register patients, maintain records, and support billing/receipts if needed
Collect blood samples (venipuncture) and other specimens as required
Label, store, and dispatch samples as per lab protocols
Maintain hygiene, sterilization, and biomedical waste disposal standards
Ensure patient comfort, explain procedures, and handle anxious patients calmly
Coordinate with lab/team for reports, follow-ups, and workflow