etail Pharmacist – Roles & Responsibilities

1. Prescription Handling & Dispensing

• Verify prescriptions for authenticity, dosage, and drug interactions.

• Accurately dispense medicines as per doctor’s prescription.

• Ensure compliance with pharmacy laws and drug‑dispensing guidelines.

• Maintain proper documentation for scheduled drugs.

2. Customer Service & Counselling

• Guide customers on correct usage, dosage, and storage of medicines.

• Provide counselling for chronic care medicines (diabetes, BP, thyroid, etc.).

• Educate customers on generic vs branded alternatives (where allowed).

• Address customer questions professionally and build trust.

3. Store Operations

• Manage medicine inventory, check expiries, and ensure FEFO (First Expiry First Out).

• Maintain cleanliness, hygiene, and proper display of medicines.

• Ensure safety standards and proper storage (cold chain, temperature-sensitive medicines).

• Support billing/POS operations when required.

4. Compliance & Regulatory

• Display and maintain valid Pharmacist Registration Certificate.

• Ensure all pharmacy guidelines, audits, and statutory norms are adhered to.

• Maintain records for narcotics/schedule H+/X drugs as per government norms.

• Participate in internal audits and take corrective actions.

5. Inventory & Stock Management

• Check inward/outward stock and verify GRNs.

• Ensure availability of essential medicines and minimize stock‑outs.

• Coordinate with procurement team for replenishment.

• Conduct daily/weekly stock audits and report shortages.

6. Sales Support & Store Performance

• Recommend OTC (over‑the‑counter) products responsibly.

• Cross‑sell wellness items, supplements, and health essentials.

• Help the store achieve sales targets and customer satisfaction scores.

• Build repeat customers through service quality.

7. Training & Mentoring (if senior pharmacist)

• Train pharmacy assistants and new pharmacists on SOPs.

• Support staff in improving product knowledge and customer handling.

• Ensure all team members follow store SOPs consistently.

8. Safety & Documentation

• Maintain temperature logs, expiry logs, and daily checklists.

• Ensure proper disposal of expired or damaged drugs.

• Maintain emergency medicines and first‑aid readiness.

Key Skills Required

• Strong knowledge of medicines, drug interactions, and therapy categories

• Customer service and communication

• Inventory handling & store operations

• POS/billing exposure (preferred)

• Compliance and accuracy

• D.Pharm / B.Pharm + Valid State Pharmacy Council Registration

• It is a Full Time Lab Technician / Pharmacist job for candidates with 0 - 1 years of experience.