Review and verify prescriptions for accuracy and completeness.
Dispense medications as per physician orders with zero errors.
Maintain patient medication records and ensure confidentiality.
Provide guidance on drug therapy, dosage, side effects, and interactions.
Educate patients on proper medication usage and storage.
Offer counselling on OTC (over-the-counter) medications.
Assist patients in understanding chronic therapy and lifestyle modifications.
Maintain adequate stock levels of medicines and consumables.
Monitor expiry dates, storage conditions, and stock rotation (FIFO/FEFO).
Manage purchase orders and coordinate with suppliers.
Ensure accurate billing and smooth customer transactions.
Ensure adherence to pharmacy laws, company SOPs, and regulatory guidelines.
Maintain required documentation such as controlled drug registers.
Conduct regular audits of inventory and records.
Provide courteous and professional service to all customers.
Address customer queries and concerns effectively.
Maintain cleanliness and organization of the pharmacy area.