JOB RESPONSIBILITIES:
· To counsel the patients /customers on health, reaction of medicines
· To maintain good relations with customers/doctors
· Handle all the inbound calls primarily focusing on drug information, patient counselling/education
· Handle cash in billing counter as and when required
· To prepare bills in computer and collect the cash
· Check quantity, MRP, batch number and date of expiry of the received items from stores before entering into computer
· To enter stocks in computer and take printout of receipt from stores (RS) for cross-checking with items issues list from stores
· To maintain the record for no stock items and follow-up the same
· Ensure that 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week. Daily rack wise verification of fast moving items
· Ensure shift hand-over and take-over is given before leaving the workarea prepare the