Pharmacist Assistant

we are looking for Pharmacist to join our team New Roots Hair Clinic pvt ltd.

KRA

**A. Medicine Dispensing & Patient Counselling**

- Verify the patient's name, age, mobile number, prescription, doctor's name, and consultation date before dispensing medicines.

- Ensure that medicines match the doctor's prescription.

- Check medicine expiry dates, packaging, and product condition before dispensing.

- Explain the purpose, dosage, method, and timing of each medicine as prescribed by the doctor.

- Inform patients about approved precautions, common side effects, and when to contact the clinic.

- Never change the dosage, frequency, or medicine without the treating doctor's approval.

- Never dispense expired, damaged, or opened products.

- Maintain patient confidentiality and provide clear, polite counselling.

**B. Pharmacy Inventory Management**

- Maintain proper stock records of medicines and healthcare products.

- Monitor stock levels and inform the Centre Manager about low-stock items.

- Follow the First Expiry, First Out (FEFO) method while issuing medicines.

- Check expiry dates regularly and separate expired or damaged stock.

- Maintain proper storage conditions as specified for each product.

- Coordinate with the Centre Manager for stock requisitions and procurement.

**C. Documentation & Compliance**

- Maintain accurate records of medicine dispensing, stock receipts, returns, and expiry.

- Ensure prescriptions and pharmacy records are maintained properly.

- Follow company SOPs and applicable pharmacy laws and regulations.

- Dispense prescription medicines only against valid prescriptions and within the scope of applicable regulations.

- Ensure that medicines requiring special storage or documentation are handled appropriately.

- Report stock discrepancies, dispensing errors, and patient complaints immediately to the concerned authority.

**D. Coordination & Patient Service**

- Coordinate with doctors and the Centre Manager regarding prescriptions and medicine availability.

- Refer medical questions, unexpected side effects, and treatment-related concerns to the doctor.

- Ensure patients understand the instructions before leaving the clinic.

- Maintain cleanliness, organisation, and discipline in the pharmacy area.

- Support smooth clinic operations and deliver a positive patient experience.

## 3. Required Qualifications

- D.Pharm or B.Pharm from a recognised institution.

- Valid pharmacist registration with the relevant State Pharmacy Council, as applicable.

- Knowledge of medicine dispensing, storage, inventory management, and prescription handling.

- Basic computer skills and knowledge of Excel or inventory software.

## 4. Required Skills

- Good communication and patient counselling skills.

- Attention to detail and accuracy.

- Knowledge of medicine names, uses, dosage forms, and storage requirements.

- Inventory and record management.

- Professional behaviour, honesty, and accountability.

- Ability to work effectively with doctors and clinic staff.

## 5. Key Performance Indicators (KPIs)

1. Accuracy of medicine dispensing.

2. Compliance with prescription and counselling SOPs.

3. Zero dispensing of expired medicines.

4. Accuracy of stock and expiry records.

5. Timely reporting of low stock and near-expiry medicines.

6. Proper documentation and regulatory compliance.

7. Patient satisfaction and quality of counselling.

8. Timely reporting and resolution of pharmacy-related issues.

## 6. General Responsibilities

- Follow all company policies, SOPs, attendance rules, and reporting procedures.

- Maintain patient confidentiality and professional ethics.

- Report any medication errors, stock discrepancies, or safety concerns immediately.

- Perform other pharmacy-related duties assigned by the Centre Manager or management within the scope of the role.

• It is a Full Time Lab Technician / Pharmacist job for candidates with 1 - 5 years of experience.