Pathology Lab Technician

Job Description
We are seeking a dedicated and proactive Pathology Lab Technician to join our team in a Customer Support role for our pathology lab software. The ideal candidate will possess strong communication skills and a background in medical laboratory technology. This role combines technical support, customer relationship management, and sales assistance to ensure our clients receive outstanding service.

Requirements

Must hold a DMLT or BMLT diploma.

Strong spoken communication skills in English and Hindi.

Prior experience working in a pathology lab is preferred.

Ability to join within 15 days.

Key Responsibilities

Customer Support

Provide technical support to pathology labs using our software.

Resolve customer queries and ensure timely closure of support tickets.

Maintain positive relationships with existing clients to ensure satisfaction and service renewals.

Conduct product demonstrations for potential customers.

Assist new customers in setting up accounts and provide training on software usage.

Follow up with leads to convert them into active clients.

General

Collect and monitor customer feedback; suggest software improvements.

Stay updated with software features, enhancements, and industry best practices.

Job Type: Full-time (On-site)

Salary: ₹15,000 – ₹18,000 per month

Schedule

Monday to Friday: 10:00 AM – 6:00 PM

Saturday: 10:00 AM – 2:00 PM

Sunday-off

Benefits

Cell phone reimbursement

Commuter assistance

Health insurance

Work Location: In-person

• It is a Full Time Lab Technician / Pharmacist job for candidates with Freshers.

More about this Pathology Lab Technician job

1. What is the eligibility criteria to apply for this Pathology Lab Technician job?
   Ans: The candidate should be Diploma and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Faridabad.
3. How many working days are there for this Pathology Lab Technician job?
   Ans: This Pathology Lab Technician job will have 6 working days.
4. Are there any charges applicable while applying or joining this Pathology Lab Technician job?
   Ans: No, there is no fee applicable for applying this Pathology Lab Technician job and during the employment with the company, i.e., LABSMART HEALTHCARE TECHNOLOGIES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Pathology Lab Technician role?
   Ans: There is an immediate opening of 1 Pathology Lab Technician at LABSMART HEALTHCARE TECHNOLOGIES
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Lab Technician / Pharmacist job.
8. What are the timings of this Pathology Lab Technician job?
   Ans: This Pathology Lab Technician job has Day Shift.