Technical Support Intern

10,000 - 12,000 /month

Metareach Marketing Private Limited

Sector 18 Noida, Noida

0 - 6 months Experience in IT / Software / Data Analyst

5 Openings

Full Time

Skills Required

Excel / Advanced Excel

Testing / QA (Manual / Automation)

Problem Solving

Communication

Job Highlights

Graduate and above

Females Only

10:00 AM - 06:00 PM | 6 days working

Job Description

Company - MetaReach Marketing Pvt Ltd

Job Title - Technical Support Engineer

Experience - Fresher (0–1 Year)

Salary - 10,000- 12,000 per month

Working Days - 6 Days a Week

Work Timing - 10:00 AM – 6:00 PM

Job Type - Full-Time

Location - Sector 18, Noida

Key Responsibilities:

Manage and monitor SMS, WhatsApp, and voice call campaigns on a day-to-day basis.
Provide first-level technical support for bulk messaging platforms and calling systems.
Coordinate with internal teams to ensure timely and accurate execution of communication campaigns.
Troubleshoot issues related to message delivery failures, call connectivity, and platform errors.
Assist in setting up messaging templates, scheduling campaigns, and configuring automation flows.
Maintain detailed campaign reports and ensure accurate tracking of sent messages and calls.

REQUIRED SKILLS & ELIGIBILITY:

• Basic understanding of SMS gateways, WhatsApp Business API, and VoIP/calling tools.

• Good working knowledge of Microsoft Excel / Google Sheets for reporting and data management.

• Strong analytical and problem-solving skills with keen attention to detail.

• Ability to handle multiple campaigns simultaneously under time pressure.

• Good verbal and written communication skills in English and Hindi.

• Quick learner with a proactive attitude and willingness to adapt to new tools.

• Basic knowledge of internet technologies, web portals, and digital communication platforms.

• Familiarity with CRM tools or campaign dashboards is a plus.

• Graduate in Computer Science, IT, BCA, B.Tech, or any relevant field.

• Freshers encouraged to apply; up to 1 year of internship or part-time experience is a plus.

• Knowledge of digital marketing communication tools or campaign operations is an added advantage.

Other Details

It is a Full Time IT / Software / Data Analyst job for candidates with 0 - 6 months of experience.

More about this Technical Support Intern job

What skills and experience do you need for this Technical Support Intern job?
Ans : To apply for this Technical Support Intern job, candidates should have skills like Excel / Advanced Excel, Testing / QA (Manual / Automation), Problem Solving, Communication along with 0-1 years of experience.
What salary is offered for this Technical Support Intern job?
Ans : The salary for this Technical Support Intern job ranges between ₹10,000-₹12,000 per month.
What is the work schedule for this Technical Support Intern job?
Ans : This Technical Support Intern job has 6 days working days and timings from 10:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 18 Noida, Noida.
How many vacancies are there for this Technical Support Intern job?
Ans : There are 5 vacancies for this Technical Support Intern role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-1 years of experience are eligible to apply for this Technical Support Intern role. Only female candidates are eligible.
What does the role of Technical Support Intern involve?
Ans : As a Technical Support Intern, your work will involve skills like Excel / Advanced Excel, Testing / QA (Manual / Automation), Problem Solving, Communication. This role is part of IT / Software / Data Analyst category.
What is the job location for this position?
Ans : The job location for this Technical Support Intern position is Sector 18 Noida, Noida.
Who is the right fit for this Technical Support Intern job?
Ans : A candidate having skills like Excel / Advanced Excel, Testing / QA (Manual / Automation), Problem Solving, Communication with 0-1 years of experience is the right fit for this Technical Support Intern job.
What makes this Technical Support Intern job a good opportunity?
Ans : This Technical Support Intern job is a good opportunity as it offers a salary between ₹10,000-₹12,000 per month. This is a Full Time job and has 5 openings.