Technical Assistant

Job title: Infrastructure and Backup solutions- L2/L3

Work Location: Delhi

Division/Department: Technical

Requirement Severity: Immediate

◼ Full-time

 Part-time

 Fresher

◼ Experienced

Job Description:

To provide and guide team to conduct presales activity, implementation and troubleshooting activity at

customer premises. The job requires TL to guide, motivate and train the team members to learn the latest

technologies and products, he will have to go to the customer site for presales activity, prepare presales,

implementation, and post implementation documentation templates. Help create a motivated team for

providing the best and fastest troubleshooting team in the industry.

Skill Requirements:

⚫ Good communication and documentation skills.

Mandatory Requirement

⚫ Proficiency in backup software (e.g. Veritas NetBackup, Commvault, Veeam Backup, Druva) and storage platforms

(e.g., Dell EMC, HPE, and etc.).

⚫ Strong understanding of data protection concepts, disaster recovery principles, and encryption technologies.

⚫ Excellent analytical and problem-solving skills, with ability to troubleshoot complex issues.

⚫ Effective communication and collaboration skills to work with cross-functional teams and stakeholders.

Education and/or Work Experience Requirements:

⚫ At least 5 years of hands-on experience in designing, implementing, and configuring storage and backup

solutions involving multiple technologies (NetApp, veritas, Commvault Druva, etc.).

⚫ At least 5 years of hands-on experience in implementation and designing data centres including -

networking, server virtualization with Windows and VMWare, HA and DR using Windows hypervisors

and VMWare, storage, Hyper Converged Infrastructures (DELL/ HPE/ Nutanix) and backup solutions.

• It is a Full Time IT / Software / Data Analyst job for candidates with 3 - 5 years of experience.