Technical Assistant

JOB DESCRIPTION – TECHNICAL ASSISTANT

Organization: Auro Multispecialty Pet Hospital
Position: Technical Assistant
Department: Clinical / Veterinary Services
Employment Type: Full-Time

1. Job Purpose

The Technical Assistant is responsible for supporting veterinarians and hospital staff in the day-to-day clinical care of animals, maintaining a clean and safe clinical environment, assisting with procedures, handling animals safely, and ensuring smooth functioning of the hospital.

2. Key Responsibilities

A. Clinical Assistance

• Assist veterinarians during consultations, examinations, treatments, and procedures.

• Prepare consultation rooms, treatment areas, and equipment before procedures.

• Assist with animal restraint and safe handling as instructed by the veterinarian.

• Monitor patients during and after treatments or procedures and immediately report abnormalities.

• Assist in collecting and preparing samples such as blood, urine, and other specimens as instructed.

• Maintain and prepare basic clinical instruments and equipment.

B. Surgical & Procedure Support

• Assist the veterinary team in preparing animals for surgery.

• Prepare surgical instruments, consumables, and procedure areas.

• Follow proper sterilization and infection-control procedures.

• Assist with post-operative patient care as directed by the veterinarian.

• Maintain cleanliness and organization of the operation and treatment areas.

C. Animal Care & Handling

• Handle dogs, cats, and other pets carefully and humanely.

• Assist with feeding, bathing, cleaning, and basic patient care when required.

• Observe patient behavior, appetite, mobility, and general condition.

• Ensure hospitalized animals receive appropriate care according to veterinary instructions.

D. Hospital Hygiene & Infection Control

• Maintain cleanliness of cages, kennels, examination rooms, treatment areas, and equipment.

• Follow hospital protocols for disinfection, sanitation, biomedical waste segregation, and infection control.

• Properly use personal protective equipment (PPE) where required.

• Report any hygiene, safety, or equipment-related issues to the concerned supervisor.

E. Equipment & Stock Support

• Ensure commonly used medical supplies and consumables are available.

• Inform the supervisor about low-stock or damaged items.

• Handle medical equipment carefully and report malfunctioning equipment promptly.

• Maintain proper storage of supplies as instructed.

F. Documentation & Communication

• Assist in maintaining patient records and treatment-related documentation.

• Record observations and information accurately as instructed by the veterinary team.

• Communicate professionally with veterinarians, nurses, reception staff, pet owners, and other hospital employees.

• Maintain confidentiality of patient and client information.

3. Qualifications

• Minimum 12th Standard / Diploma; veterinary-related qualification or experience will be an advantage.

• Previous experience in a veterinary hospital, pet clinic, animal care facility, or healthcare setting is preferred.

• Basic knowledge of animal handling and hospital hygiene is desirable.

• Willingness to learn veterinary procedures and hospital protocols.

4. Required Skills

• Good animal-handling skills.

• Ability to follow instructions accurately.

• Basic communication and interpersonal skills.

• Teamwork and coordination.

• Attention to cleanliness and safety.

• Ability to remain calm while handling animals and emergency situations.

• Physical ability to stand for extended periods and assist with animal handling.

• Compassion and patience toward animals.

5. Working Conditions

• Work may involve shifts, weekends, holidays, and emergency duties depending on hospital requirements.

• The role involves regular contact with animals, medical equipment, cleaning materials, and biological waste.

• The employee must strictly follow hospital safety, hygiene, infection-control, and animal-welfare policies.

6. Performance Expectations

The Technical Assistant is expected to:

• Provide safe and compassionate support to patients.

• Follow veterinary instructions and hospital protocols.

• Maintain high standards of cleanliness and hygiene.

• Handle animals responsibly and safely.

• Complete assigned duties on time.

• Maintain professional behavior with clients and colleagues.

• Protect hospital property and maintain confidentiality.

• Immediately report emergencies, incidents, injuries, or unusual patient conditions to the appropriate supervisor.

• It is a Full Time IT / Software / Data Analyst job for candidates with 0 - 6 months of experience.