QA / Application Support Engineer

15,000 - 25,000 /month

Kimleys Infotech Private Limited

Sector 16 Faridabad, Faridabad

1 - 6+ years Experience in IT / Software / Data Analyst

1 Opening

Full Time/Part Time

Skills Required

SQL

Java

JavaScript

HTML

PHP

MySQL

Web (Development)

BackEnd (Development)

Excel / Advanced Excel

Testing / QA (Manual / Automation)

Git / GitHub

Problem Solving

Communication

Job Highlights

Graduate and above

All genders

05:00 PM - 02:00 AM | 6 days working

Job Description

We are looking for a QA / Application Support Engineer to join our team at at Kimleys Infotech Private Limited, contributing to software, data, or IT system development and support. This role offers an in-hand salary of ₹15,000 - ₹25,000 and a chance to work in a fast-paced, technology-driven environment.

Key Responsibilities:

Provide technical and functional support to customers via email, chat, and video calls.
Troubleshoot application issues and identify root causes.
Investigate customer-reported bugs and gather all required information for engineering.
Reproduce reported issues in the test environment.
Escalate product defects to the development team with detailed documentation.
Monitor customer tickets and ensure timely follow-up until resolution.
Prepare clear, professional, and empathetic responses to customer inquiries.
Assist customers with product setup, configuration, onboarding, and best practices.
Create and maintain knowledge base articles and internal documentation.
Verify bug fixes and test newly released features before production deployment.
Work closely with Product Management, QA, and Engineering teams.
Identify opportunities for product improvements and submit feature requests.
Maintain high customer satisfaction while adhering to SLA commitments.

Develop, test, or maintain software applications, databases, or analytical tools
Analyze data, generate insights, and ensure system accuracy
Troubleshoot issues and support daily IT operations
Collaborate with teams to deliver high-quality, scalable solutions
Follow documentation, security, and testing standards

Job Requirements:

The minimum qualification for this role is below 10th and 6 months - 6+ years of experience. Hands-on knowledge of SQL,Java,JavaScript,HTML,PHP,MySQL,Web (Development),BackEnd (Development),Excel / Advanced Excel,Testing / QA (Manual / Automation),Git / GitHub,Problem Solving,Communication and modern tools is essential. Strong analytical, problem-solving, and communication skills required.

Other Details

It is a Both IT / Software / Data Analyst job for candidates with 1 - 6+ years Experience.

More about this QA / Application Support Engineer job

What skills and experience do you need for this QA / Application Support Engineer job?
Ans : To apply for this QA / Application Support Engineer job, candidates should have skills like SQL, Java, JavaScript, HTML, PHP, MySQL, Web (Development), BackEnd (Development), Excel / Advanced Excel, Testing / QA (Manual / Automation), Git / GitHub, Problem Solving, Communication along with 1-7 years of experience.
What salary is offered for this QA / Application Support Engineer job?
Ans : The salary for this QA / Application Support Engineer job ranges between ₹15,000-₹25,000 per month.
What is the work schedule for this QA / Application Support Engineer job?
Ans : This QA / Application Support Engineer job has 6 days working days and timings from 05:00 PM - 02:00 AM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 16 Faridabad, Faridabad.
How many vacancies are there for this QA / Application Support Engineer job?
Ans : There is 1 vacancy for this QA / Application Support Engineer role.
Is this job open for all genders?
Ans : Yes, this QA / Application Support Engineer job is open for both male and female candidates.
What does the role of QA / Application Support Engineer involve?
Ans : As a QA / Application Support Engineer, your work will involve skills like SQL, Java, JavaScript, HTML, PHP, MySQL, Web (Development), BackEnd (Development), Excel / Advanced Excel, Testing / QA (Manual / Automation), Git / GitHub, Problem Solving, Communication. This role is part of IT / Software / Data Analyst category.
What is the job location for this position?
Ans : The job location for this QA / Application Support Engineer position is Sector 16 Faridabad, Faridabad.
Who is the right fit for this QA / Application Support Engineer job?
Ans : A candidate having skills like SQL, Java, JavaScript, HTML, PHP, MySQL, Web (Development), BackEnd (Development), Excel / Advanced Excel, Testing / QA (Manual / Automation), Git / GitHub, Problem Solving, Communication with 1-7 years of experience is the right fit for this QA / Application Support Engineer job.
What makes this QA / Application Support Engineer job a good opportunity?
Ans : This QA / Application Support Engineer job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Both job and has 1 openings.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

SQL, Java, JavaScript, HTML, PHP, MySQL, Web (Development), BackEnd (Development), Excel / Advanced Excel, Testing / QA (Manual / Automation), Git / GitHub, Problem Solving, Communication