Job Overview
We are seeking a versatile and experienced IT Engineer to join our team in Ahmedabad. The ideal candidate will serve as an all-around technology professional, possessing well-rounded expertise across computer systems, networking, web development, software application management, and general IT infrastructure. You will be responsible for keeping our tech stack running smoothly, resolving hardware/software issues, and supporting application and website operations.
Key Responsibilities
Web & Software Application Support:
Manage, update, and support web applications and websites (front-end and back-end basics).
Assist in software development, application deployment, API integrations, and database maintenance (SQL/MySQL).
Oversee application troubleshooting, performance optimization, and bug fixing.
Systems & Computer Knowledge:
Assemble, configure, and maintain desktop hardware, laptops, servers, and peripherals.
Install, update, and support operating systems (Windows, Linux, macOS) and enterprise software.
Conduct routine system backups, updates, patches, and security checks.
Networking & Infrastructure:
Setup, configure, and manage network infrastructure, including LAN, WAN, Wi-Fi routers, switches, and firewalls.
Diagnose network connectivity issues and ensure network security/data privacy.
Manage user access, domain settings, emails, and cloud storage systems.
Technical Support & Operations:
Provide hands-on technical support to internal employees and resolve IT hardware/software helpdesk tickets promptly.
Evaluate new software and hardware products to improve system performance and efficiency.
Key Skills & Qualifications
Experience: 5 to 10 years of hands-on experience in IT support, systems administration, and web/software application management.
Education: Bachelor's degree/Diploma in Computer Science, Information Technology, Computer Applications (BCA/MCA), or related field.
Software & Web Skills: Familiarity with web technologies (HTML, CSS, JavaScript, PHP or Python), CMS management (WordPress, etc.), and database management (MySQL/SQL Server).
Computer & Hardware Skills: Strong command over computer architecture, hardware assembly, OS configuration, and peripheral troubleshooting.
Networking Skills: Good working knowledge of TCP/IP, DNS, DHCP, VPNs, Routers, and Switches.
Soft Skills: Strong analytical problem-solving skills, good communication skills, and a proactive attitude.