Key Responsibilities-
-Manage LAN/WAN, routers, switches, firewall & VPN Install, configure & maintain -desktops, laptops & servers
-Provide end-user technical support (hardware/software/email)
-Monitor system performance & resolve network issues
-Manage data backup & cybersecurity protocols
-Maintain IT asset register & documentation
-Support ERP/HRMS/CRM applications
-Coordinate with vendors for AMC & IT procurement