Key Responsibilities:
Installation and configuration of Digital X-ray / DR imaging software on Windows-based computers.
Installation of required software, drivers, and supporting applications.
Assisting with Flat Panel Detector (FPD) installation and connectivity.
Configuring basic computer networking, including LAN, IP addresses, and network settings.
Assisting with DICOM, PACS, and Modality Worklist (MWL) configuration.
Troubleshooting software, hardware, networking, and image transmission issues.
Providing technical support to hospitals and customers through telephone, remote access, and on-site visits.
Assisting senior engineers with installation and commissioning of Digital X-ray systems.
Maintaining installation records, troubleshooting logs, and service reports.
Providing basic training to customers on DR software operation.
Required Skills:
Basic knowledge of computers, Windows OS, and software installation.
Understanding of computer networking and LAN connectivity.
Basic troubleshooting and problem-solving skills.
Good communication skills and willingness to learn.
Willingness to travel for customer installations and service visits.
Training: Product-specific training will be provided on Digital X-ray software, detector connectivity, DICOM/PACS, and technical troubleshooting.
Note: This position is suitable for freshers also who are interested in IT support and medical imaging technology.