IT Professional

We are looking for a motivated IT Support Intern to join our IT team. This is a great opportunity for someone starting out in IT to gain hands-on experience in troubleshooting, system administration, and day-to-day technical support within a cybersecurity-driven environment.

Key Responsibilities

• Provide first-level technical support to employees for hardware, software, and network issues.

• Set up and configure desktops, laptops, printers, and other office IT equipment.

• Assist in maintaining and troubleshooting LAN/Wi-Fi connectivity.

• Support user account creation, password resets, and access management.

• Install, update, and maintain software and operating systems.

• Maintain IT asset records and assist with inventory tracking.

• Log and track support tickets, ensuring timely resolution or escalation.

• Assist the IT/security team with basic system checks and routine maintenance.

• Document common issues and solutions to build an internal knowledge base.

Required Skills

• Basic understanding of computer hardware, operating systems (Windows/Linux), and networking fundamentals.

• Familiarity with common office software and troubleshooting MS Office/Google Workspace issues.

• Basic knowledge of TCP/IP, DNS, and Wi-Fi/LAN setups.

• Good problem-solving and analytical skills.

• Strong communication skills and a willingness to learn.

• Ability to manage multiple support requests and prioritize effectively.

• Any certification or coursework in IT support, networking, or cybersecurity basics is a plus.

• It is a Part Time IT / Software / Data Analyst job for candidates with Freshers.