IT Professional

Job Summary:

The IT Executive will be responsible for managing and maintaining the organization’s IT infrastructure, ensuring smooth operations of hardware, software, networks, and related systems. This role involves troubleshooting, installation, configuration, and support for all IT-related requirements within the company.

Key Responsibilities

System & Network Management

• Install, configure, and maintain desktops, laptops, printers, scanners, and other peripherals.

• Manage LAN/WAN networks, Wi-Fi configurations, and internet connectivity.

• Monitor system performance and troubleshoot hardware and software issues.

Software Installation & Support

• Install and update operating systems, antivirus software, and company-specific applications.

• Provide user support for MS Office, email configurations, and other business tools.

Data Security & Backup

• Implement and monitor antivirus/firewall security protocols.

• Schedule and manage data backups and recovery processes.

User Support & Troubleshooting

• Provide first-level technical support to staff.

• Address IT helpdesk requests promptly to minimize downtime.

IT Asset Management

• Maintain inventory of all IT hardware and software licenses.

• Coordinate with vendors for procurement, warranty claims, and AMC services.

System Upgrades & Maintenance

• Assist in planning and executing IT infrastructure upgrades.

• Ensure timely patch updates and preventive maintenance of systems.

Compliance & Documentation

• Maintain IT documentation, network diagrams, and user manuals.

• Ensure IT practices comply with company policies and cybersecurity guidelines.

Client Site Visits for IT Infrastructure Assessment

• Conduct on-site checks of Wi-Fi connectivity, network stability, and hardware setup.

• Identify and troubleshoot IT issues related to systems, devices, and connectivity.

• Ensure IT infrastructure meets client requirements and performance standards.

Required Skills & Qualifications

• Bachelor’s degree in IT, Computer Science, or related field.

• 1+ years of experience in IT support or similar role.

• Strong knowledge of Windows/Mac OS, MS Office, and networking basics.

• Familiarity with server administration (Windows/Linux) is an advantage.

• Excellent problem-solving and communication skills.

• A bike is mandatory for client visits.

Key Competencies

• Proactive and detail-oriented.

• Ability to multitask and prioritize.

• Strong team player with customer-focused attitude.

• It is a Full Time IT / Software / Data Analyst job for candidates with 1 - 6+ years Experience.