Handle and manage IT gadgets including iPhones, SD cards, and SD card readers
Set up and manage Apple IDs / Apple accounts on iPhones as per project requirements
Perform basic to advanced troubleshooting for iPhone, SD card, and data transfer issues
Upload video data from SD cards to rigs/systems, ensuring data integrity
Format SD cards post data upload following defined SOPs
Ensure gadgets are ready for deployment and functioning before handover
Coordinate with Inventory / Ops teams for gadget availability and readiness
Stay updated with new tech, iOS updates, device-related changes, and best practices
Cascade tech updates, changes, and guidelines clearly to ICs and DCs
Support ICs and DCs during live operations in case of technical failures
Maintain basic logs or trackers related to gadget issues and resolutions