IT Operation Team Leader

35,000 - 45,000 /month

Turbonet Systems Private Limited

Bandra Kurla Complex, Mumbai

3 - 5 years Experience in IT / Software / Data Analyst

1 Opening

Full Time

Job Highlights

Graduate and above

Males Only

09:00 AM - 06:00 PM | 6 days working

Job Description

Role Summary:
We are looking for a IT Professional to join our team at at Turbonet Systems Private Limited, This Scope of Work defines the role, responsibilities, and expected deliverables for a Operation Team Leader to govern and enhance the efficiency, compliance, and performance of IT Managed Services (ITFMS) across the organization. The Operation Manager will oversee service delivery for ~550 endpoints, a distributed support team of 5 engineers, vendor‑managed firewalls, and governance via the Fresh service ITSM platform.

Key Responsibilities

Own SLA performance for incidents, requests, problems, and changes
Govern Freshservice ticketing, CMDB, reporting, and ticket hygiene
Oversee endpoint patching, antivirus/EDR, OS lifecycle, and asset management
Manage firewall governance (vendor-led upgrades, changes, compliance)
Lead distributed support team and manage vendors
Ensure audit readiness, security compliance, and KPI reporting

Qualifications

Experience in IT operations/service delivery
Strong knowledge of Microsoft 365 (incl. SharePoint) and Freshservice
Preferred: ITIL, Azure, Network/Security certifications

Other Details

It is a Full Time IT / Software / Data Analyst job for candidates with 3 - 5 years of experience.

More about this IT Operation Team Leader job

What are the eligibility criteria for this IT Operation Team Leader job?
Ans : Candidates should have a Graduate and above qualification with 3-5 years of experience for this IT Operation Team Leader job offered by Turbonet Systems Private Limited in Bandra Kurla Complex, Mumbai.
What salary is offered for this IT Operation Team Leader job?
Ans : The salary for this IT Operation Team Leader job ranges between ₹35,000-₹45,000 per month.
What is the work schedule for this IT Operation Team Leader job?
Ans : This IT Operation Team Leader job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bandra Kurla Complex, Mumbai.
How many vacancies are there for this IT Operation Team Leader job?
Ans : There is 1 vacancy for this IT Operation Team Leader role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 3-5 years of experience are eligible to apply for this IT Operation Team Leader role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this IT Operation Team Leader position is Bandra Kurla Complex, Mumbai.
What makes this IT Operation Team Leader job a good opportunity?
Ans : This IT Operation Team Leader job is a good opportunity as it offers a salary between ₹35,000-₹45,000 per month. This is a Full Time job and has 1 openings.