JOB DESCRIPTION
IT SUPPORT ENGINEER LEVEL 2
JOB BRIEF
✔ Job Title: - Desktop Support Engineer
✔ Department: - Technical
✔ Hierarchy Level: - Middle
✔ Gender Preference: - Male/Female
✔ Pay Structure: - 35,000-60,000/- (4 years-10years)
✔ Reporting To: - Technical Director
✔ Location: - Must be living at Customer Site (Gurgaon)
Skills Required
IT trouble support for Desktop/Laptop & workstation
Server Hardware installation & OS installation for Servers
AD/ADC creation with Policies for AD users across organisations as required
L1/L2/L3 Network Security configuration and Policy management
LAN/WAN management & Policy Firewall management
VPN/P2P Management with network switches internal or different locations
Antivirus and End point security Management
Data Backup with Cloud or installation on NAS/SAN
Virtual M/C (VPS) creation & management on premise or Cloud Server
Backup & Restoration of Data & Files for Backup Data
EDUCATION
Minimum Education: - Graduation in B Tech/ MCA/Computer Science or IT equivalent
EXPERIENCE
Minimum Experience: - 5-10 Years of minimum experience in Desktop Support Engineer or related fields.