Computer Operator

TRIVENI DSC & eTENDER SERVICE PVT. LTD.

JOB DESCRIPTION

1. Company Overview

Triveni DSC & eTender Service Pvt. Ltd. provides professional services related to Government e-Tendering, Digital Signature Certificates (DSC), contractor registrations, Government portal registrations, statutory registrations, tender documentation, and related online services.

The company works with contractors, suppliers, firms, companies, and other clients to assist them in participating in Government and institutional tendering processes.

---

POSITION: eTender Executive / Tender Executive

Department

Tender & Documentation Department

Reporting To

Senior Tender Executive / Manager / Director

Location

Triveni DSC & eTender Service Pvt. Ltd.

Employment Type

Full-Time

Experience

0–3 years in e-Tendering, Tender Documentation, Computer Operations, Data Entry, or related work.

Freshers with good computer knowledge may also apply.

---

2. Job Purpose

The primary responsibility of the Tender Executive is to manage the complete online tendering and documentation process for clients, including searching and analyzing tenders, preparing tender documents, uploading bids, maintaining records, and coordinating with clients for timely submission of tenders.

---

3. Key Responsibilities

A. e-Tendering Work

- Search and identify relevant Government and private tenders.

- Check tender eligibility criteria and important tender conditions.

- Study NIT, RFP, BOQ, SBD, MBD and other tender documents.

- Check tender fee, EMD, security requirements and important dates.

- Prepare tender document checklists.

- Download tender documents from respective portals.

- Complete online tender registration and bid submission activities.

- Upload technical and financial documents as required.

- Ensure that documents are uploaded in the correct format and size.

- Complete online tender submission before the deadline.

- Maintain proof of successful tender submission.

B. Government e-Procurement Portals

Work with various Government and institutional e-procurement portals, such as:

- Central Government e-Procurement portals

- State Government e-Procurement portals

- Bihar e-Procurement portals

- GeM Portal

- IREPS

- Other departmental tender portals

C. Digital Signature Certificate (DSC)

- Assist clients with DSC application and renewal.

- Install and configure DSC tokens.

- Assist clients in DSC registration on tender portals.

- Resolve basic DSC/token-related issues.

- Maintain records of DSC validity and renewal dates.

D. Contractor & Business Registration

Assist clients with:

- Contractor Registration

- GST Registration

- MSME/Udyam Registration

- FSSAI Registration

- EPFO Registration

- Trade License

- Factory License

- Company/LLP-related registrations

- GeM Registration

- eProcurement Registration

- Other Government registrations

E. Tender Documentation

- Prepare and maintain tender document checklists.

- Arrange affidavits, declarations, undertakings and certificates.

- Verify PAN, GST, registration certificates and other documents.

- Check whether documents are valid and within their validity period.

- Prepare technical bid documentation.

- Maintain client-wise tender files.

- Maintain soft copies of submitted tender documents.

F. Client Coordination

- Communicate with clients regarding tender requirements.

- Inform clients about missing or expired documents.

- Collect required documents from clients.

- Inform clients about tender submission deadlines.

- Provide tender submission status and acknowledgement.

- Coordinate with clients for clarification and additional documents.

G. Tender Tracking

Maintain records of:

- Tender Name

- Tender ID

- Department

- Tender Value

- EMD

- Tender Fee

- Submission Date

- Opening Date

- Client/Contractor Name

- Tender Status

- Result/LOA Status

Regularly update the company's tender database.

---

4. Computer & Technical Skills

The candidate should have good knowledge of:

- MS Word

- MS Excel

- Google Sheets

- Google Drive

- PDF editing and merging

- PDF compression

- Scanning and document conversion

- Internet and Email

- Government e-Procurement portals

- Digital Signature Certificates

- Basic troubleshooting of browser and DSC/token issues

Knowledge of Excel formulas and data management will be an advantage.

---

5. Required Skills

Essential Skills

- Good computer knowledge

- Good typing speed

- Internet browsing skills

- Attention to detail

- Ability to work with PDF documents

- Basic English reading ability

- Good communication skills

- Ability to meet deadlines

- Ability to maintain confidential documents

- Willingness to learn Government tender procedures

Preferred Skills

- Previous experience in e-Tendering

- Knowledge of Bihar Government tender portals

- Knowledge of GeM/IREPS

- Knowledge of BOQ and tender documents

- Knowledge of GST/Contractor Registration

- Knowledge of MS Excel and Google Sheets

---

6. Educational Qualification

Minimum qualification:

12th Pass / Graduate

Preferred:

- B.A.

- B.Com.

- B.B.A.

- B.C.A.

- Diploma in Computer Applications

- Any other relevant qualification

---

7. Personal Attributes

The candidate should be:

- Honest and responsible

- Punctual

- Detail-oriented

- Computer-friendly

- Quick learner

- Patient while handling client queries

- Capable of working under deadline pressure

- Good at maintaining records

- Professional in dealing with clients

---

8. Performance Parameters (KPI)

The performance of the employee may be evaluated based on:

1. Number of tenders successfully processed.

2. Accuracy of tender document checking.

3. Timely submission of tenders.

4. Number of errors/rejections.

5. Client satisfaction.

6. Proper maintenance of tender records.

7. DSC/registration work completed.

8. Follow-up with clients.

9. Productivity and attendance.

10. Compliance with company procedures.

---

9. Working Conditions

- Full-time office position.

- Regular computer-based work.

- Work may involve urgent tender submissions near deadlines.

- Employee may be required to work beyond normal office hours when an important tender deadline requires it, subject to company policy.

- All client and tender-related information must be kept confidential.

---

10. Salary

Salary will be determined based on:

- Qualification

- Previous experience

- Computer skills

- e-Tendering knowledge

- Performance during interview

Indicative Salary: ₹10,000 – ₹12,000 per month for entry-level positions, subject to company policy and experience.

Performance-based incentives may be provided as per company policy.

---

11. Career Growth

Successful employees may progress through the following positions:

Trainee / Data Entry Executive

↓

eTender Executive

↓

Senior Tender Executive

↓

Tender Team Leader

↓

Tender Manager

↓

Operations Manager

---

12. Employee Responsibilities

The employee shall:

- Follow company rules and procedures.

- Maintain confidentiality of client documents.

- Not share client documents or login credentials with unauthorized persons.

- Maintain proper records of work performed.

- Immediately report errors or technical issues to the reporting officer.

- Ensure that all tender submissions are completed within the prescribed deadline.

- Handle company property, DSC tokens and documents responsibly.

---

Important Note

This Job Description is intended as a general description of the position. The company may modify duties and responsibilities depending upon business requirements, client requirements and the employee's level of experience.

• It is a Full Time IT / Software / Data Analyst job for candidates with Freshers.