Computer Operator

Job Purpose

The Computer Operator is responsible for accurate data entry, maintaining company records, preparing reports, updating Excel sheets and dashboards, and providing computer-related support to ensure smooth and efficient office operations.

2. Roles and Responsibilities (KRA)

A. Data Entry and Record Maintenance

1. Enter daily business data accurately into MS Excel, Google Sheets, and company software.

2. Maintain records of sales, purchases, orders, stock, production, and dispatch.

3. Ensure all data is updated regularly and is free from errors.

4. Maintain digital files and documents in an organized manner.

B. Report and Dashboard Management

1. Prepare daily, weekly, and monthly reports as instructed by management.

2. Update company dashboards and tracking sheets on a daily basis.

3. Maintain order-wise records, including order status, production progress, pending work, and dispatch details, wherever assigned.

4. Identify missing information and report discrepancies to the concerned department.

5. Submit reports within the deadlines provided by management.

C. Department Coordination

1. Coordinate with Sales, Purchase, Production, Accounts, Dispatch, and HR departments to collect necessary data.

2. Follow up with concerned employees for pending updates.

3. Update records according to the information provided by authorized employees.

4. Inform the reporting manager about delays, incomplete information, and operational discrepancies.

D. Documentation and Office Support

1. Prepare letters, quotations, invoices, order sheets, labels, and other documents as assigned.

2. Handle printing, scanning, photocopying, and email-related tasks.

3. Maintain proper documentation for easy access and verification.

4. Provide computer-related support to management and other departments.

E. Data Accuracy and Confidentiality

1. Verify entries before submitting reports.

2. Correct errors promptly after verification.

3. Maintain the confidentiality of company, customer, employee, and financial records.

4. Avoid unauthorized changes, deletion, or sharing of company information.

5. Maintain backups and follow the company's data-management procedures.

3. Key Performance Indicators (KPI)

Performance Area

Expected Result

Data Entry

Accurate and timely completion

Dashboard Updates

Daily updates as assigned

Report Submission

Within the given deadline

Record Maintenance

Complete and organized records

Department Coordination

Timely follow-up on pending information

Error Control

Minimum errors and prompt corrections

Confidentiality

Compliance with company policy

4. Required Qualifications and Skills

• Minimum qualification: 12th pass; graduate preferred.

• Basic knowledge of MS Excel, MS Word, Google Sheets, and email.

• Good typing speed and data-entry accuracy.

• Knowledge of Excel formulas, filters, sorting, and formatting.

• Good communication and coordination skills.

• Ability to manage multiple tasks and meet deadlines.

• Punctual, disciplined, responsible, and detail-oriented.

5. Rules and Accountability

1. All assigned records and reports must be updated within the prescribed timeline.

2. Any delay or discrepancy must be reported to the reporting manager.

3. Information must not be entered or modified without proper verification.

4. Pending updates from other departments must be followed up on regularly.

5. Negligence, repeated data errors, or unauthorized disclosure of confidential information may result in disciplinary action as per company policy.

6. Reporting and Performance Review

The Computer Operator will report to the designated Department Head or Management. Performance will be evaluated based on data accuracy, timely reporting, record maintenance, coordination, and completion of assigned responsibilities.

• It is a Full Time IT / Software / Data Analyst job for candidates with 6 months - 1 years of experience.