Technical Supervisor

Job Description:

We are seeking a motivated and detail-oriented Technical Support Engineer with at least 1 year of experience to join our growing team. The ideal candidate will have a strong technical background and a customer-first mindset, capable of resolving software and application issues efficiently. You will work closely with development and product teams to troubleshoot and resolve technical problems for internal and external users.

Key Responsibilities:

Provide technical support for software applications and systems.

Troubleshoot and resolve issues related to SQL databases, .NET applications, Java, PHP, and Python scripts.

Analyze logs, trace errors, and identify root causes of technical issues.

Communicate technical concepts to non-technical users and ensure timely resolution of support requests.

Collaborate with development teams to escalate unresolved issues.

Document technical solutions, processes, and troubleshooting steps in a knowledge base.

Monitor and maintain system performance, and proactively identify potential issues.

Assist in system upgrades, patches, and routine maintenance tasks.

Required Skills and Qualifications:

Minimum 1 year of experience in a technical support or software engineering role.

Proficiency in SQL and database management.

Working knowledge of Python, Java, .NET, and PHP.

Strong understanding of application development and debugging.

Excellent problem-solving and analytical skills.

Effective verbal and written communication abilities.

Ability to manage multiple support tickets and prioritize tasks efficiently.

Familiarity with ticketing systems and remote support tools is a plus.

Preferred Qualifications:

Bachelor's degree in Computer Science, Information Technology, or related field.

Experience with Linux/Windows server environments.

Understanding of APIs, web services, and cloud platforms.

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 1 - 2 years of experience.

More about this Technical Supervisor job

1. What is the eligibility criteria to apply for this Technical Supervisor job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Lucknow.
3. How many working days are there for this Technical Supervisor job?
   Ans: This Technical Supervisor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Technical Supervisor job?
   Ans: No, there is no fee applicable for applying this Technical Supervisor job and during the employment with the company, i.e., PICAR TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Technical Supervisor role?
   Ans: There is an immediate opening of 5 Technical Supervisor at PICAR TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Technical Supervisor job?
   Ans: This Technical Supervisor job has 10:00 AM - 07:00 PM timing.